Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
769 reviews
KiaviSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than $18B in funded loans and 50,000+ projects nationwide, Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, Kiavi is committed to helping its customers revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Traditional lenders rely on human decision-makers and paper-based processes. At Kiavi, our modern tech platform removes many traditional barriers, automates time-consuming manual steps and provides quick decisioning and true transparency throughout the entire process. With a wide range of bridge and rental funding options to choose from, Kiavi’s team of experts can create a personalized solution for our customer's investment strategy. Homeownership has always been an important part of American life. But now, just as Millennials are hitting the peak age for buying their first homes, fewer new homes are being built. In fact, today there are 33%1 fewer new homes constructed than just 15 years ago. Over 65 percent of the U.S. housing stock is more than 30 years old and in need of upgrading and renovating. And as the demand for move-in-ready homes continues to grow, residential real estate investors are needed more than ever. Kiavi is committed and proud to support today’s real estate investors in their efforts to revitalize these aged homes and provide move-in-ready homes and rental housing. NMLS ID #1125207.
Kiavi (kiavi.com) has 769 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
769 approved reviews, newest moderated first
smooth process. easy to work with. followed up. highly recommend
By SA
Response from Kiavi· Mar 25, 2026
Thank you for sharing your positive experience with Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
I had a great closing team. Jayme W., Jordin and Kelsee got my refi done in about a week. Big thanks!
By customer
Response from Kiavi· Mar 24, 2026
Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support. Don’t forget, you can refer others to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you for spreading the word!
Kiavi provided wonderful service and the process was very easy.
By customer
Response from Kiavi· Mar 24, 2026
We’re thrilled to hear how much you enjoy working with Kiavi! Thank you for taking the time to share your thoughts, it means so much to us. Your experience is invaluable in helping us improve and grow.
Kiavi and their team were great to work with and made borrowing a super easy process. Their web portal walked me through every step and process all the way to closing. They made my goal of buying an investment property possible! I highly recommend.
By Rob Z.
Response from Kiavi· Mar 24, 2026
Your feedback made our day! Thank you for letting us know how much you enjoy Kiavi. We always strive to deliver the best experience, and your input helps guide us. If you’re happy with Kiavi, feel free to refer your friends at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you from us!
I cannot in good conscience recommend Kiavi as a lender to anyone. My experience with them was very disappointing. I regret that I selected them as my lender. I am astounded that their Trust Pilot score is as high as it is.
By steve C.
Everyone was truly professional and helpful in getting the loan closed. I was guided and clearly explained every step of the loan, and what was to follow.
By Jorge G.
Response from Kiavi· Mar 24, 2026
Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
Clay from Kiavi was amazing. Our initial lender changed the terms on us 1 week to closing and we were left scrambling. Kiavi came through with what they said they would fund without any hiccups. The process was seamless and straight forward. Their platform is user friendly and I’d happily use them again.
By Vertify Property S.
Response from Kiavi· Mar 20, 2026
Thank you for your kind words about Kiavi and Clay! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
Seemed pretty good but the fee just to receive a draw is what has me done with this company. It's an app, nobody came out, charging $200!
By Big C.
Response from Kiavi· Mar 20, 2026
We are sorry to hear that your experience with us didn't meet your expectations. At Kiavi, we are committed to empowering investors with the best tools and capital possible, and we take all negative feedback as a serious opportunity for growth. We are reviewing our current processes to ensure we are providing the high-quality service our clients deserve.
