Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
LevitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
Super fast service. Ordered yesterday, prescription approved within an hour. Delivered this AM. Nice little touch with the water bottle and tape measure. Brilliant service. Will definitely use Levity again.
By Katie W.
Response from Levity· May 31, 2025
Thank you for the kind words! We're so glad to hear you had a smooth and speedy experience with Levity. Looking forward to serving you again soon.
The product arrived well packaged and some free products.too which is a bonus.i Was kept up-to date from start to finish. Well done. Levity
By Anet
Response from Levity· May 31, 2025
Thank you for the great feedback! We're glad to hear your order arrived safely and that you enjoyed the bonus items. It’s wonderful to know you felt informed every step of the way. We appreciate your support—well done to you too!
So I ordered my pen on Tuesday, it’s now Friday and it’s still not marked as dispatched. My emails are going unanswered, live chat is off and it states the phone lines are open from 8am-10pm mon-Friday yet when I’ve called today at 4pm, the line states the office is closed. You have my money- where is my pen?!?!
By Fiona
Response from Levity· May 31, 2025
We're so sorry for the delay and the difficulty you've had getting in touch. We understand how upsetting it is when communication breaks down—especially after payment has been made. Please reach out to us directly at (855) 644-0928 or [email protected] so we can urgently investigate your order status and provide a clear update. Your trust and peace of mind are extremely important to us, and we’re committed to resolving this as quickly as possible.
If I could give zero stars I would. Ordered a week ago. Package never arrived, the tracking shows its lost. No answer on emails except yo be told to wait longer. Eventually called up was told a replacement will be sent out heard nothing again. Just checked and they've taken more money from my card! Charging me for a replacement! Asked for a refund and to cancel the order. I wont hold my breath. Luckily i paid on CC so i can raise a claim. Seems very shady to me!
By Loulou
Response from Levity· May 31, 2025
We're truly sorry to hear about this experience—it’s absolutely not the level of service we aim to provide, and we understand how frustrating and upsetting this situation must be. We take concerns like yours seriously and want to resolve this as quickly as possible. Please contact us directly at (855) 644-0928 or [email protected] so we can urgently review your order and ensure your account is handled properly moving forward. Thank you for your patience—we’re committed to making this right.
Would not recommend to anyone ordered over two weeks ago, then I emailed them seeing what’s taking so long they replied saying I needed to send a new photo even though my photo already got approved, I rang them after days of trying turns out I didn’t even need to send a new photo it’s just a back log on moujaro, even though my mate ordered 4 days after me and got it a few days later. Total joke
By Bobbie-lea W.
Response from Levity· May 31, 2025
We're really sorry to hear about your experience and completely understand your frustration. Delays and mixed communication like this can be incredibly disappointing, especially when you’re counting on your treatment. Please reach out to us directly at (855) 644-0928 or [email protected] so we can review your order in detail and make sure everything is resolved as quickly as possible. We truly value your trust and are working hard to improve communication during busy periods like this.
Still no prescription and can't get hold of them what a joke 😒 not happy now I have to do with out please can someone get in touch
By Natasha C.
Response from Levity· May 31, 2025
We're really sorry to hear about the delay and the trouble getting in touch—this isn’t the experience we want for any of our customers. We understand how important timely access to your prescription is and sincerely apologize for the inconvenience caused. Please contact us at (855) 644-0928 or [email protected], and we’ll prioritize your case right away. We're here to help and want to get this resolved as quickly as possible.
Subscription was cancelled, thank you big pharma and your govn't lobbists. There was no communication to me reguarding this or how to stop the medication safely.
By Traci W.
Response from Levity· May 31, 2025
We’re truly sorry for the frustration and lack of communication you experienced. We understand how upsetting it can be to have your treatment interrupted unexpectedly, and we agree that transparency and support are essential—especially when it comes to your health. Please reach out to us directly at (855) 644-0928 or [email protected] so we can review your case, provide guidance on next steps, and ensure you're fully supported during this transition. We're here to help and want to make this right.
I ordered nearly 2 weeks ago and still haven't received it. I have tried emailing and phoning and no reply . Terrible customer service. Took my money quick enough though . I want a refund I am left out of pocket it's a lot of money.
By Jamie M.
Response from Levity· May 31, 2025
We’re really sorry to hear about your experience and completely understand your frustration. This is not the level of service we strive to provide, and we apologize for the delay and lack of communication you've encountered. Please contact us directly at (855) 644-0928 or [email protected] so we can urgently look into your order and assist with a resolution. Your trust is important to us, and we’re committed to making this right as quickly as possible.
