Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
LevitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
Convenient, efficient, fairly priced
By Rachel
Response from Levity· Apr 22, 2026
Thank you for your kind review! We’re so happy to hear that you found our service convenient, efficient, and reasonably priced. We appreciate you choosing us and look forward to continuing to support you.
It was very easy. Very quick
By Toni D.
Response from Levity· Apr 22, 2026
Thank you so much for your kind feedback! We’re so glad to hear everything felt easy and quick—that’s exactly the experience we strive to provide. We truly appreciate you trusting us with your care, and we’re always here for you whenever you need support.
When I filled out the info it suggested that they would put me on GLP1, they did not they put me on Laritude 3mg! So after the 1st month I gained weight, requested they go up as I filled out my information! Got a notice they received my request! Than my next shipment came and the mg was the same! The amount was increased! The full 1ml of the needle now, still nothing I gained again! So again I said I need a higher dose, and again they said they got my message! Please note I was giving myself a shot everyday! So next package comes everything is exactly the same! So I sent a message and was like hey I am not paying to gain weight, this isn’t working for me it is just causing headaches! Next letter I got was that’s the highest they can go, and I am canceled! Sorry we stuck you with $179.00 worth of drugs that we knew wouldn’t work!!!!(Because I told you before you shipped) SCAMMMMM, scammmmm
By Susan McNatt R.
Response from Levity· Mar 10, 2026
We’re very sorry for the frustration and inconvenience you experienced, and we truly appreciate you bringing this to our attention. Your feedback gives us the chance to review the situation carefully and make things right. Our website recommends treatments based on the answers provided in the consultation, but ultimately, you always have the choice to decide what’s best for you. We’ve reviewed your case internally and have already addressed this issue with you via email. Thank you again for sharing your experience—we genuinely value your feedback
Awful experience. I’ve been using levity for about a year now and had been on the maintenance dose for a very long time. It was working for me. But because of miscommunication and a misunderstanding they dropped me all the way back to the starter dose that doesn’t even work for me and then they canceled it and just kept messing up the ship time. I didn’t want it to be cancelled. So many issues so much back and forth with customer service. They gave me credit then took it away then gave it back I had to beg and plead for it. They would not put me back on my maintenance dose they didn’t care. And then don’t even get me started with the shipping experience that came after that. Usually when they send your medication out you get it the next day. So my medication was sent out on a Monday so I was supposed to get it on Tuesday… nope! I didn’t get it until FRIDAY !! Was supposed to get it on Thursday which was late enough but they made a failed delivery “attempt” so then I tried to pick it up from the warehouse myself in traffic in horrible weather for 45 minutes and when I got there it was just a bunch of fedex trucks I couldn’t even get my package which in turn made my boyfriend late for work causing a huge argument between him and I. It was awful the inconvenience that levity put on me it’s been the worst experience I’ve ever had with them. Now did they put a credit on my account for my next order yes but honestly it was such a bad experience that it would’ve been nice for them to say here your next order is on us because I genuinely considered canceling my membership from the awful experience that I had. Unless it’s made right I can’t recommend
By Mallory M.
Response from Levity· Feb 16, 2026
Hello, Thank you for sharing your feedback. We’re truly sorry to hear about the challenges you’ve faced. We understand your frustration, and we’ve already addressed the situation with you privately through email. If you have any further concerns or need additional assistance, please don’t hesitate to reach out—we’re here to help.
My wife, has been ordering her medication for this company for almost a year was on 100 mg the continuation dose for months this month all of a sudden she ordered her medication. They were taking a long time to ship it so she emailed to check on it and they dropped her down to the starter dose all over again, which is less than a quarter of the product you usually receive in a month and this this amount does not work and all they did was offer a $20 credit and say that she had no choice but to continue on the starter dose terrible customer service
By Devon C.
Response from Levity· Jan 24, 2026
Hello! We sincerely appreciate you bringing this matter to our attention. We regret to learn of the complications concerning your medication order and the subsequent alteration in dosage. It is important to note that medications possess a temporal threshold beyond which a patient's tolerance may diminish if the medication is not administered consistently. Consequently, the clinical team may recommend initiating the treatment anew to ensure efficacy. We have reached out to you via email regarding this issue and remain committed to providing you and your wife with continued support. Thank you for your valuable feedback!
I have been taking Levity for 4 months. I have not had any side effects at all. I have lost 30 lbs so far. I wish I could lose more. I will keep doing it every month. Im pleased...
By Lois B.
Response from Levity· Jan 20, 2026
Hello, Thank you so much for sharing your experience! We’re thrilled to hear you’ve had such positive results and no side effects — losing 30 lbs is an amazing accomplishment 👏 Consistency really does make a difference, and we’re glad you’re feeling pleased with your progress. Wishing you continued success on your journey.
Terrible customer service. It takes forever to hear back regarding important and time Sensitive issues. You didn’t send a follow up dose of meds so I had to start over. And you double charged me and only gave me a fraction back of what is owed to me. Very unhappy.
By T M.
Response from Levity· Dec 29, 2025
Hello, We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. We apologize for the delay in our response. We’d love the chance to make things right and investigate this further for you. Unfortunately, we don’t have enough details in this review to be able to contact you directly. Please reach out to our customer care team, and we’d be happy to assist you with this matter.
It doesn't make me sick, and I don't feel sluggish, and the weight is slowly coming off instead of a drastic amount.
By Sarah D.
Response from Levity· Dec 17, 2025
Thank you for sharing your experience! We’re glad to hear you’re feeling well, not experiencing sluggishness, and seeing steady, sustainable progress. Your feedback means a lot to us, and we appreciate you taking the time to leave a review.
