Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
89 reviews
RefillRx ConnectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our company works directly with independent pharmacy owners, and their teams, to build a digital solution to further their brand recognition and credibility. In today's instant-gratification digital age, a website and mobile app are as important as a business phone, if not more.
RefillRx Connect (refillrxconnect.com) has 89 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
89 approved reviews, newest moderated first
Melissa is incredibly helpful and quick on any updates and things we need adjusted on our website. She sets you up for success! We appreciate her!
By Larsen Service D.
Response from RefillRx Connect· Feb 19, 2026
Thank you so much for the great feedback! We’re delighted to hear that Melissa has been helpful, responsive, and supportive with your website updates. Your kind words mean a lot to our team, and we truly appreciate your continued business.
Melissa and James are always helpful and quick to respond. The system works well for our needs.
By Melissa R.
Response from RefillRx Connect· Jan 9, 2026
Thank you so much for the review! We’re thrilled to hear that Melissa and James have been helpful and responsive, and that the system is working well for your needs. We truly appreciate your trust in our team and look forward to continuing to support you.
Working with Refillrx connect was a great experience. What was most important to me, was the understanding, knowledge and expertise. After the initial consultation and follow up conversations it was a winning for me. And refillrx connect followed through professionally. We’re excited to introduce our website and the convenient refill option to our patients a simple way to request refills online. Thank you to the entire team. You guys are awesome! Comfort Pharmacy
By Oo
Response from RefillRx Connect· Jan 8, 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team’s knowledge, communication, and follow-through made a positive impact. We truly appreciate your trust in us and look forward to continuing our partnership!
James is invaluable, communicative, and supportive. He is responsive to all questions and will help ensure you are receiving the right services at a great price.
By Joseph P.
Response from RefillRx Connect· Jul 14, 2025
We're thrilled to hear that James has been such a valuable and supportive resource for you—he truly takes pride in making sure every client feels heard and taken care of. Thank you so much for the kind words!
James Grebey has absolutely gone above and beyond to help me do some changes since we had a change of ownership. Anytime I reach out to him for something he is always prompt in responding and solving any issues.
By lorena B.
Response from RefillRx Connect· Jun 9, 2025
Thank you for the fantastic 5-star review! We’re so glad to hear that James has been such a helpful and reliable part of your transition—his dedication truly shines through. We appreciate your trust in us and look forward to continuing to support you!
Never had a problem in the 12 years I have had this program.
By W.H. B.
Response from RefillRx Connect· May 13, 2025
Thank you for your kind words and incredible loyalty over the past 12 years! We're so glad to hear you've had a smooth experience with our service. Your continued support means the world to us!
They do a professional job,They are also very supportive and always available to help. Very happy with their service
By A S.
Response from RefillRx Connect· May 7, 2025
Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to hear you're happy with our service. Your satisfaction is our priority, and we're always here to help when you need us.
Customer service is prompt and thorough! The app and website are great products that integrate well with our pharmacy software. Representatives are knowledgeable and resourceful!
By Torrie
Response from RefillRx Connect· Feb 24, 2025
Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our customer service, app, and website. We truly appreciate your business and look forward to continuing to serve you!
