Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,833 reviews
LevitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,833 approved reviews, newest moderated first
had really good helpful service with my orders
By Janice W.
Response from Levity· May 12, 2025
Hello Janice, Thank you for taking the time to provide feedback on your experience. We’re so pleased to hear that you received helpful service with your orders. If you ever need anything, please don’t hesitate to reach out. Kind regards, Levity Support Team
My order was left in a corridor somewhere. I contacted Levity and still to this date over 10 days from placing my original order i have no product. Keep being told that they cant give me a date of when it will be sent but apparently have escalated it internally with no actual updates except to be told that they recently relocated and had a system update... WHY IS THAT YOUR CUSTOMERS ISSUE? I wont be ordering again and i definitely wouldn't recommend the company.
By Stevi A.
Response from Levity· May 12, 2025
Hello Stevi, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact You can also call on 020 7046 0307. Lines are open 8am–10pm daily. Kind regards, Levity US Support Team
They were great ,,, but now they are closing .. or at least not selling weight loss medication anymore and that’s all they do I think
By Will H.
Response from Levity· May 12, 2025
Hello Will, Thank you for taking the time to share your feedback and for your kind words. We completely understand your disappointment with the recent changes to our services. Please know that we still offer brand options at this time. For more details, feel free to visit our website or contact our customer support team. We’re always happy to help! Kind regards, Levity Support Team
They where fantastic start to finish and ive been with two other companies far the best 100,%
By Jason W.
Response from Levity· May 12, 2025
Hello Jason, Thank you for taking the time to provide feedback on your experience. We’re so glad to hear that you’ve had such a positive journey with us from start to finish! If you ever need anything, please don’t hesitate to reach out. Kind regards, Levity Support Team
I recently switched to this provider and was impressed by how seamless the process was. The delivery arrived promptly, and included some delightful surprises: a high-quality water bottle, a handy tape measure. Not only did I save money, but the quick delivery and extra goodies made this a fantastic experience. Highly recommend!
By Amanda C.
Response from Levity· May 7, 2025
Thank you for the lovely review, Amanda! We're so pleased to hear your transition to Levity was seamless and that you enjoyed the extra touches in your delivery. We're grateful to have you with us! Kind regards, Levity Support Team
I ordered from ziphealth and they used to use another pharmacy. Now they changed to Levity. I got a smashed box with the contents smashed and warm. Just how you want your semaglutide....not. I called ziphealth and they refused a refund. My worry is that people will take this stuff from this pharmacy when it is shipped so poorly that the box is falling apart and everything is carelessly thrown in inside it. Like I purchased it from some dark alley somewhere. If you are going to give me some canned response like you do everyone else, don't bother.
By Cherie
Response from Levity· May 8, 2025
Hello Cherie, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’re truly sorry to hear about the condition in which your package arrived and we understand your concerns. We are actively working with our partners to ensure packaging and shipping are handled with the best care possible. If you ever need anything, please don’t hesitate to reach out to our customer support team. We're happy to help! Kind regards, Levity Support Team
Wouldn’t recommend them, I was prescribed my jab on a Wednesday, it still wasn’t dispatched until the Monday, I emailed numerous times just saying theyre busy because of Easter two weeks ago .. if you’re that busy and can’t manage the orders you already have then they shouldn’t be taking on new orders, my box arrived this morning with a free water bottle tape measure sharps box needles etc but no jab, all the ice packs etc were in the box but there’s wasn’t a injection inside, I’ve tried calling and nobody answers the phone I’ve emailed and yet to receive a reply, I understand a week isn’t long to wait for a package but people reply on this jab for there weekly dose, other company send next day. Communication isn’t great. Just remember people, cheaper isn’t always better
By Lindsey J.
Response from Levity· May 6, 2025
Hello Lindsey, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact You can also call 020 7046 0307. Lines are open 8am–10pm daily. Kind regards, Levity US Support Team
When I first joined levity all was good, I had 3 months of perfect service. On my 4th pen for 10mg, they approved my prescription on the 4th of April. I cancelled on the 29th due to still not receiving the pen. No other company would prescribe to me as I had been without an injection for over 4 weeks and I have had to start again. My issue is the lack of transparency. Had they told me on the 4th, I would have found another provider and not lost my dosage but they didn't. I had to chase and chase to be told we're having logistical issues and we don't know when it will come. They are ignoring medical guidelines. Go with someone cheaper and more reliable.
By Kymmi
Response from Levity· May 5, 2025
Hello Kymmi, Thank you for taking the time to provide feedback on your experience. You've reached Levity US, and we want to make sure your concerns are directed to the right team. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Additionally, you may contact Levity UK at the following link: https://www.joinlevity.co.uk/contact Kind regards, Levity US Support Team
