Progress formerly IpswitchReviews of ipswitch.com

I haven't even been able to create an account, because it won't process without entering my province (which is not an option). I have also contacted IPswitch about the problem via their help section and never got a reply. So, I paid for a service/product that I can't use.

It was important that I contact you about the "superior" customer service I just received from the customer service department. As an older person these technical issues of getting licenses to connect with a free trial version were beyond by comprehension. After several attempts on my own, I was ready to bite nails. It was so refreshing to speak with an experienced, knowledgeably person who assisted me step by step. In spite of my colloquial and hearing handicap, Ms. Warren sailed through with me on board flawlessly. It has been awhile since I have experienced such great customer service, that I felt it important to praise your company and Ms. Warren. Be sure, I will sing Ipswitch praises to my friends. Best regards,

Solid, reliable program. Does way more in the world of FTP than my simple needs but I do appreciate the security it provides as my previous web site had been hacked.

Have trusted Ipswitch for years and wouldn't risk services with anyone else.

Great Product. Purchase was easy. I would give a 5 but password change process was painful due to your known bug of changing user email address on password change process. I submitted a communication with no response for several weeks. I finally called and it was fixed in a few minutes. That's great service. I'm still your loyal customer though!

Die Funktionalität ist sehr gut. In der Hilfe könnten einige Dinge des Dialogformulars besser erklärt werden. Die Software ist auf jeden Fall weiter zu empfehlen.

Very powerful and easy to use software BUT one license should allow an installation on one desktop computer AND one laptop . That's not the case.

Best option I was given because I lost my registration number was to buy another copy. Curious why you folks don't have records for your customers to help us out.