Progress formerly Ipswitch Reviews | Read Customer Reviews of ipswitch.com

Tuesday, November 3, 2026 · Customer reviews of US businesses

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Progress formerly Ipswitch Reviews | Read Customer Reviews of ipswitch.com

Progress formerly Ipswitch reviews

385 approved reviews, newest moderated first

Sep 7, 2017
I downloaded the software without …
I downloaded the software without problems. However, I also ordered the backup CD which I have yet to receive...........
By Joe M.
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Sep 7, 2017
Service is Poor - The product is excellent
The product is excellent. Your website and ability to contact customer service is very confusing. I took me weeks to get my product
By John L.
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Sep 7, 2017
I have had no need to call for any …
I have had no need to call for any issues for any reason. Very satisfied.
By Michael B.
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Sep 7, 2017
No response when I VM'd support twice
No response when I VM'd support twice, tried support submission form 10x and threw error no matter what browser (5 different browsers tried). Concerns dismissed by Cleverbridge support on Paypal. Refused to answer questions. No recourse for people who didn't receive their serial number and can't register for a community account without it. I had to call another product group, got a rude customer service person who consented to patch me through to Ipswitch where I engaged with a customer service person who acted like this "Why are you bothering me with your petty issues." The honest truth is that if Filezilla had an audio alert, I would NEVER buy your software. But you have the audio alert and I need that so much that I suffered through the above waste of my cycles. I am an exhausted sole proprietor web developer and you just made my life hell. Thanks!
By Robin F.
Response from Progress formerly Ipswitch· Sep 11, 2017
Hi, I'm sorry that you had a poor experience with the purchasing process. Were you finally able to access the Customer Portal? I know that there were issues with the portal that have been resolved. The issue is that some e-commerce purchases were not showing up in the portal, and that sometimes they showed up but only after a delay. I'm sorry if you got hit by this issue we were having.
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Sep 7, 2017
It just works!
It just works!
By Henrik F.
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Sep 7, 2017
Could not get it to work
Could not get it to work. Had to purchase a different FTP program instead.
By Dave P.
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Sep 7, 2017
The best Transfer program ever
The best Transfer program ever
By Mariane
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Sep 7, 2017
Reliable, Stable and Efficient
Reliable, stable platform to transfer files to the web.
By Steven H.
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