We've been using Ipswitch for years and…
We've been using Ipswitch for years and have never had a problem with it. Very easy to use. I would recommend it to anyone.
By IT D.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
385 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ipswitch is making the networked world a safer place to share data. We develop software for SMBs and enterprises that assure secure data sharing and high-performance network infrastructures.
Progress formerly Ipswitch (ipswitch.com) has 385 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
385 approved reviews, newest moderated first
We've been using Ipswitch for years and have never had a problem with it. Very easy to use. I would recommend it to anyone.
By IT D.
Great Product - easy to use and very reliable.
By James G.
GREAT SERVICE! THANKS A BUNCH!
By Cathy
Good support once you get them on the phone.
By America's Christian Credit U.
Great product. Excellent support.
By Firebaugh-Las Deltas Unified School D.
Response from Progress formerly Ipswitch· Jan 25, 2019
Thank you Firebaugh for the review and for being a customer.
Support is great if you get connected. After 3:00 PM eastern time it is very difficult to get a hold of support.
By Rafael E.
Response from Progress formerly Ipswitch· Nov 13, 2018
Thank you for your business and feedback. I will make sure that our support leadership get your feedback.
Tech support terrible
By RSLU
Response from Progress formerly Ipswitch· Nov 16, 2018
Thank you for your feedback. I was not able to find any instances of tech support cases related to your account. I have also reached out personally to you without response. We would like to make an effort to correct any issues you may be having. Please get in touch with us.
The tech is knowledgeable and helpful.
By State of U.
Response from Progress formerly Ipswitch· Nov 9, 2018
Thank you for the feedback and for your business. Happy to hear tech support was able to help.