Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
She was helpful and friendly
By Kenny D.
Response from IDShield· Feb 27, 2024
Kenny, thank you for the 5-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
The Information was helpful and very informative I really like being a part of this service.
By customer
Response from IDShield· Feb 27, 2024
Thank you for the 5-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.
Good customer service.
By customer
Response from IDShield· Feb 26, 2024
Thank you for the 5-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member and for sharing your experience with us.
I was concerned that another person in another state had a full name and age???
By Phylis M.
Response from IDShield· Feb 26, 2024
Phylis, thanks for the review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member and for sharing your experience with us.
It's hard to go through these situations but ID Shield along with Legal Shield makes things easier and helped in throwing up more red flag alerts. Can't do enough to be singing your praises.
By customer
Response from IDShield· Feb 26, 2024
Thank you for the glowing review. We couldn't agree with you more. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member and for sharing your experience with us.
I am sorry, but I have no idea what was done if anything. I think the customer service who I delt with was very nice.
By no N.
Response from IDShield· Feb 26, 2024
Thanks for the review. We are happy to hear our customer service team is providing you with good service. If you have further questions on your matter, please contact our Member Service Team at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday or via our IDShield app, where assistance from our Member Services Team and IDShield Consultants is just a tap of the app away. A member of our team will be happy to assist you.
I am happy that I got to talk to a live person and he assured me that the issue would be taken care of.
By customer
Response from IDShield· Feb 23, 2024
Thank you for the 5-star review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
The associate understood my problem and was able to advise me on ow to correct it
By customer
Response from IDShield· Feb 19, 2024
Thank you for the positive feedback. We love hearing from our valued members. When you need help, IDShield is here.
