Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
ID Shield was extremely helpful in helping me to set up a new login due to a change in my email address.
By customer
Response from IDShield· Feb 19, 2024
Thanks for the review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
Explained how to solve my issue
By Eze
Response from IDShield· Feb 19, 2024
Eze, thanks for the review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member and for sharing your experience with us.
The agent with whom I spoke was eminently helpful, knowledgeable, and professional.
By customer
Response from IDShield· Feb 19, 2024
Thanks for the review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
Lady was very polite and helpful Don't remember her name.
By customer
Response from IDShield· Feb 19, 2024
Thanks for the five-star review. We are pleased to hear about your positive experience with our team. Thanks for being a valued member and for sharing your experience with us.
Always helpful knowledgeable kind
By custome
Response from IDShield· Feb 19, 2024
Thank you for the five-star review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
resolved my problem
By Richard A P.
Response from IDShield· Feb 19, 2024
Richard, thanks for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. We appreciate you taking the time to share your experience with us.
All my questions were answered.
By customer
Response from IDShield· Feb 15, 2024
Thank you for the five-star review. We are happy to hear that you got all of your questions answered. Thanks for choosing IDShield. We value your membership.
The agent was very knowledgeable, experienced, professional, courteous and helpful.
By Richard C.
Response from IDShield· Feb 13, 2024
Richard, thank you for the 5-star review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
