Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Your people are so helpful and gave me very good advice.
By Toni
Response from IDShield· Mar 11, 2024
Toni, thanks for the glowing review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
I am very impressed with ID Shield staff professionalism
By customer
Response from IDShield· Mar 6, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield. We vale your membership.
They were very upfront and polite as well as professional and respectful. The problem was corrected and I was fully satisfied.
By customer
Response from IDShield· Mar 6, 2024
Thanks for the glowing review. We love hearing from our valued members. Thanks for taking the time to share your experience with us.
Keep up the good work. Enjoy your week. Thank you very much.
By Reginald Johnson, C.
Response from IDShield· Mar 4, 2024
Reginald, thanks for the review. We love hearing from our valued members. Thanks for taking the time to share your experience with us.
ID staff consistent helpful in regards to identity theft in regards to what response should be taken when personal data has been breached. My concern however is that monthly reports are no longer available via email. This is very helpful especially while traveling.
By Pat
Response from IDShield· Mar 4, 2024
Pat, thanks for the five-star review. We appreciate all member feedback. Thanks for choosing IDShield. We want you to know that we value your membership.
Rosemarie was extremely informative and very thorough! She shared every quick time saving step in order for me to make a sound and quick process go smoother. Debra Hoon
By Debra Sweeney Spence H.
Response from IDShield· Mar 4, 2024
Debra, thanks for the five-star review. We are happy to hear about your positive experience. Thanks for choosing IDShield. We want you to know that we value your membership.
Knowledgeable, understanding and helpful
By customer
Response from IDShield· Mar 4, 2024
Thanks for the glowing review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
The service was great. Both reps were helpful, understanding and answered all my questions.
By Karen
Response from IDShield· Feb 27, 2024
Karen, thank you for sharing your positive experience. IDShield is here to protect you and your family’s reputation and privacy so nothing is standing in the way of your next opportunity in life. Thanks for being a valued member.
