Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
The representative was kind, very helpful, and very knowledgeable
By customer
Response from IDShield· Oct 15, 2026
Thanks for the kind words. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for choosing us.
Rep was very courteous, kind and professional!
By TH
Response from IDShield· Oct 15, 2026
Th, thanks for the review. We are thrilled that our team is providing you with excellent service. Thanks for choosing us.
The understanding and caring of the staff I talked to. Their customer service helped me out and gave me the answer I needed. I greatly appreciate the excellent service.
By Kara
Response from IDShield· Oct 12, 2026
Kara, thank you for your wonderful feedback. We're thrilled to hear that our team addressed all your questions and concerns. It's gratifying to know you've had a positive experience. If you ever need further assistance, don't hesitate to reach out.
Customer service is always the best.
By Linda O.
Response from IDShield· Oct 12, 2026
Linda, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
I would like to explain, but don't want to submit a review with my name.
By customer
Response from IDShield· Oct 5, 2026
Thanks for the review. We are happy our team could support you. Thanks for being a valued member.
Providing first class professional service.
By Merrill M.
Response from IDShield· Sep 21, 2026
Merrill, thanks for the kind words. We're thrilled to hear that you found our service so helpful. Thanks for being a valued member.
ID Shield just makes you feel confident that you information is being monitored and that you are safe and protected if anything happens. I had a situation recently and called ID Shield. I was put with a live person right away who reasurred me that everything was OK and not to worry. It was a relief.
By humidsuegmail.com
Response from IDShield· Sep 11, 2026
Thanks for the kind words. We are happy that you are pleased with your experience. We're committed to delivering exceptional service so you can enjoy peace of mind in today’s digital world.
My agent was easy to talk to, caring and competent.
By Stephen S.
Response from IDShield· Sep 11, 2026
Stephen, thanks for the review. We’re thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing us.
