Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
They do a great job monitoring and are very helpful.
By customer
Response from IDShield· Sep 8, 2026
Thanks for the kind words. We are happy that you are pleased with your experience. We're committed to delivering exceptional service so you can enjoy peace of mind in today’s digital world.
Great! Real people answer the phone and help direct you to keep your info safe and secure!
By Dana L.
Response from IDShield· Sep 8, 2026
Dana, thanks for the kind words. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for choosing us.
Customer Service people really try to help you. I am pleased with this service. Margaret B.
By customer Margaret B.
Response from IDShield· Sep 8, 2026
Margaret, we appreciate you sharing your experience with us. Thank you for being a valued member and choosing our service for peace of mind.
I had an email issue (compromised) and had messaged asking if ID Security had other clients/customers have that experience. The issue “phishing” was explained. Very quick response with helpful information.
By Nancy W.
Response from IDShield· Aug 28, 2026
Nancy, thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.
Reassured me everything was ok and gave me a couple suggestions
By Mary B.
Response from IDShield· Aug 20, 2026
Mary, thanks for the kind words. We are happy that you are pleased with your experience. We're committed to delivering exceptional service so you can enjoy peace of mind in today’s digital world.
Professional customer service with a kind and patient voice.
By Julius S.
Response from IDShield· Aug 14, 2026
Julius, thanks for the kind words. We are thrilled that our team is providing you with excellent service. Thanks for being a valued member.
Great services Staff knowledge
By Christa
Response from IDShield· Aug 14, 2026
Christa, Thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
I get my notifications. I’m pleased.
By Paula F.
Response from IDShield· Aug 7, 2026
Paula, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.
