Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Gave us great advise when dealing with a fraud experience
By Rich
Response from IDShield· Mar 11, 2024
Rich, thank you for the 5-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for being a valued member.
Good communication and information about my credit score lower. So I quit worrying.
By customer
Response from IDShield· Mar 11, 2024
Thank you for the 5-star review. When you need help, IDShield is here. Thanks for being a valued member.
CUSTOMER SERVICE #1
By customer
Response from IDShield· Mar 11, 2024
Thank you for the positive review. We love hearing from our valued members. Thanks for taking the time to share your experience with us.
The representative took her time with me. She listened! With her caring and listening helped me to understand and take solve the situation.
By customer
Response from IDShield· Mar 11, 2024
Thank you for the 5-star review. IDShield is here to protect you and your family’s reputation and privacy so there’s nothing standing in the way of your next opportunity in life. Thank you for being a valued member.
The customer service agents were helpful and able to provide support during a confusing and stressful situation.
By customer
Response from IDShield· Mar 11, 2024
Thank you for the five-star review. We appreciate all member feedback. Thanks for choosing IDShield. We want you to know that we value your membership.
My call was answered quickly and my concern was resloved.
By customer
Response from IDShield· Mar 11, 2024
Thanks for the review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member and for sharing your experience with us.
Everytime I call when there's a concern I have with my account or something they are always on top of it for me they are awesome
By customer
Response from IDShield· Mar 11, 2024
Thank you for sharing your positive experience. IDShield is here to protect you and your family’s reputation and privacy so nothing is standing in the way of your next opportunity in life. Thanks for being a valued member.
Your transfer of data from one system to another eliminated all of my alerts. Your rep assisted me in reinstating them.
By Thomas D.
Response from IDShield· Mar 11, 2024
Thomas, thank you for the 5-star review. When you need help, IDShield is here. Thanks for being a valued member.
