IDShieldReviews of idshield.com

1 Pre-paid Way, Ada, Oklahoma

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The Fair Hearing score

4.7/ 5

Excellent

681 reviews

IDShield4.7Excellent

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About IDShield

What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m

IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: idshield.com
Website: idshield.com
Category: Internet & Software
Location: Ada, Oklahoma
Listed on The Fair Hearing: 2026

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Feb 7, 2024

Garbage

Was sold the family membership at a fire station sales pitch along with Legal Shield. Legal Shield works great however, somehow the salesman who set this up, messed up and set the master account to my wife and the slave account to me unknowingly I set up all the ID shield in my name, and started to download all the micro trend products to add on low and behold they were all seven day trials, and everything wanted my ID Immediately contacted Legal Shield/ID shield and said what’s going on this is all included in my monthly family membership. It’s been eight weeks and 3 1/2 hours on the phone. They cannot get this right ID shield points to micro micro trend points to ID shield and then they take my money as if everything works just fine. Well it’s eight weeks now and I finally called because last time I talked to they said something needed to be reset and it would take a few business days and when I called today it was as if I’ve never talked to these people in my life and it’s been 3 1/2 hours of my life I’ll never get back well. How about we cancel the family membership and I want a full refund for the eight weeks that it has never worked from the day I signed up so be. Leary, some people say it’s a good product, but it seems that they’re a new company and somewhat incompetent and technical support because they use a third-party and the right hand and the left-hand. Do not communicate well. Good luck.

By Christopher N.

Response from IDShield· Feb 7, 2024

Christopher, thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. We were able to locate your membership with the information that you provided. We have notified the appropriate department, and a member of our team will be reaching out to you directly. If you need immediate assistance, please get in touch with our Member Service Team directly at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday or via our IDShield app, where assistance from our Member Services Team and IDShield Consultants is just a tap of the app away. A member of our team will be happy to assist you.