You guys are always great!!!
You guys are always great!!!
By CARY SIGN C.
Response from Identity Group· Nov 15, 2019
Thank you so much for your positive review! We look forward to working with you again in the future.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Manufacturers of signs, visual décor, and office products that identify brands, spaces, and individuals.
Identity Group (identitygroup.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
61 approved reviews, newest moderated first
You guys are always great!!!
By CARY SIGN C.
Response from Identity Group· Nov 15, 2019
Thank you so much for your positive review! We look forward to working with you again in the future.
As Always an Excellent Job! We also have great service and products from Identity Group.
By SPRINGHILL SUITES M.
Response from Identity Group· Nov 13, 2019
Thank you so much for taking the time to leave us a review! We're happy to hear that you're pleased with your signs and the service provided. We look forward to working with you again in the future.
Very happy with our experience. Prompt attention, excellent pricing, fast turnaround on drawings and revisions as well as final product. Fantastic customer service. Sandra Smith and Michael Maloney were wonderful to work with.
By MOSS
Response from Identity Group· Nov 5, 2019
Thanks for taking the time to write this review! We're happy to hear that you had such a good experience with Identity Group. Michael and Sandra are two of the best, and we're glad you agree.
Caring Neighbor Pharmacy Signs and letters were excellent as expected, however the mounting pattern strip for the main "Pharmacy" letters did not have perforations and there was no powder supplied.
By Bret S.
Response from Identity Group· Nov 5, 2019
Hi Bret - Thank you for taking the time to write a review, we appreciate your honest feedback. We're happy to hear that you loved your sign, but disappointed that mounting it wasn't as simple as you expected. I'm going to forward your review to one of our team members and see how we can make it right.
No complaints here...
By RESIDENCE I.
Response from Identity Group· Oct 30, 2019
That's what we like to hear! Thanks for taking the time to leave us a review - your feedback is appreciated.
We had not purchased from IG for a year or so. We had a customer that we had to use IG to match the signage. It was a wonderful experience. The minimum had be reduced, new customer service was very nice and the shipping time was very fast. It was a nice surprise!
By PLASTIC SUPPLY OF SAN A.
Response from Identity Group· Oct 29, 2019
Thank you so much for your feedback. We're happy to hear that you had such a good experience with our team. We've been working hard to improve our customer service, and will continue to grow.
Always excellent customer service.
By Ed in C.
Response from Identity Group· Oct 29, 2019
Thank you for your review! We appreciate your feedback.
Thanks looking forward doing more work with you all
By COMPASS GROUP V# 9.
Response from Identity Group· Oct 29, 2019
Thanks for taking the time to write us a review. We're looking forward to working with you again, too!