Identity GroupReviews of identitygroup.com

The Fair Hearing score

4.4/ 5

Great

61 reviews

Identity Group4.4Great

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Manufacturers of signs, visual décor, and office products that identify brands, spaces, and individuals.

Identity Group (identitygroup.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Showing 3 reviews with 3 stars · Clear filters

Dec 12, 2019
To not receive samples in this…
To not receive samples in this business, even when new orders or orders with changes are involved, is an enormous inconvenience and embarrassment.
By Evrette A.
Nov 22, 2019
I wish you would return to your old…
I wish you would return to your old practice of sending us samples when requested.
By 1ST FORMS & S.
Response from Identity Group· Nov 24, 2019
Hello - Thank you so much for your honest review. We're sorry to hear that you're disappointed with Identity Group. We're constantly reviewing how we do business here based on feedback from customers like you. I'm going to send your feedback to our business leaders.
Nov 4, 2019
Caring Neighbor Pharmacy
Caring Neighbor Pharmacy Signs and letters were excellent as expected, however the mounting pattern strip for the main "Pharmacy" letters did not have perforations and there was no powder supplied.
By Bret S.
Response from Identity Group· Nov 5, 2019
Hi Bret - Thank you for taking the time to write a review, we appreciate your honest feedback. We're happy to hear that you loved your sign, but disappointed that mounting it wasn't as simple as you expected. I'm going to forward your review to one of our team members and see how we can make it right.