This was my second order
This was my second order. I have received prompt responses to my orders and timely delivery of the items I ordered.
By Donald W.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
This was my second order. I have received prompt responses to my orders and timely delivery of the items I ordered.
By Donald W.
Very quick shipping, HPMS offers excellent products at great prices. I will be buying from them again. Highly recommended.
By Nancy S. (.
Fast quick service!
By James O.
Very smooth transaction and super fast shipping. Item was exactly as described.
By Kensington
Thank you product got there.
By SG
I purchased the mini massager to break down scar tissue in my hand on the recommendation of my physical therapist. My only concern is that if I apply pressure to my palm it often stops running. That has never been a problem when I use the one my therapist has. I have considered asking for an exchange. Is this possible? Would you send me a postage paid return label?
By Lorry F.
The item I purchased was unwearable for me - too wide for my face/head, which is quite small. In spite of that, the band was too tight. It was not a returnable item.
By Alice
Second time ordering, 2nd excellent experience.
By Teri Thomas A.