The staff is great
The staff is great. Feel very comfortable there
By wallace W.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
The staff is great. Feel very comfortable there
By wallace W.
The order was promised in 3 to 5 business days with the shipping I chose. That would have been in time for a trip. It didn’ even come close. Correction!! It just arrived despite the email on the shipping date. All if okay..
By Robert M.
I had Bi lateral TKR( both at once) as well as four others surgeries in just 2 years. The surgeon destroyed the vascular system on both kness and so I am left with Avascular Necrosis with nothing that can be done. I have tried several knee supports with protected patellas since both of mine are dead and shattered. These FLA fit well, I wear them 24/7 most days and they help enough to help me walk short distances. The side metal bands don’t rip through as quickly as other type and are relatively comfortable. I have washed them multiple times and are holding up pretty well. You really need to try one on before buying . I went up one size to a 2XL and they fit pretty well. The top stretch fabric doesn’t stay as tight as I need because my patellas fragments pull it down but definitely works better than anything I have tried to date. Both kness have just had RF Ablation to help with the pain
By Michael O.
The wrist brace was exactly what I orderedd and it was shipped quickly. The price was right and shipping was free.
By John Kneeland J.
Great, fast, easy.
By Mario Z.
I like it,very comfortable.
By Raymond J.
Thought I would get a better deal by going directly to the source rather than using Amazon I guess about the same .
By John J.
I love the quick delivery. Ordering is a little confusing
By Brenda C.