Compared to others
Compared to others, delivery was slow.
By Jerr
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
Compared to others, delivery was slow.
By Jerr
happy with purchase, great delivery time.
By Customer
As always - excellent customer service. Staff specially Danielle is always commendable.
By Maria Susan R J.
Ordered a 3-pack of sinus masks. Got only one. But upon sending an email to inform them of the mistake, I got an apology and my other two masks sent 2-day priority mail. I appreciate their so quickly making up for a mistake.
By William C.
Prompt delivery .... FREE! Original company charged $10 for an envelope that could have been sent for under $2.
By Pete
Ordered the Mueller Jumper's Knee Strap in a 3 pack. HPMS has the best price. My shipment came on time. Thanks
By Jack
The product I purchased was absolutely excellent. It resolved my issues to the fullest. I very much appreciate this product. Thank you, Harold
By Harold
Would not return unopened package.
By kris