Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
Hostway have all encompassing assistance helping with many facets of having a Domain and website. Their customer service is excellent and very helpful.
By Laird Douglas B.
Response from Hostway· Sep 16, 2025
Thank you for your kind words. We’re happy to hear that you’re satisfied with your experience.
We have never had a problem with our domain names, the billing and invoicing work well, and the website is easy to navigate.
By C. E.
Response from Hostway· Sep 16, 2025
Thank you for your kind words. We’re happy to hear that you’re satisfied with your experience.
Great service at a fair price.
By David
Response from Hostway· Sep 16, 2025
Thank you for sharing your experience!
Generally, this a very reliable and trustworthy Internet hosting provider. Services run smoothly and with hardly any interruption. Support, when needed, is quick and efficient.
By Stefan U.
Response from Hostway· Sep 16, 2025
We appreciate you sharing your thoughts with us. We're glad you've had a positive experience.
Value for the product, support, and uptime at Hostway are among the best I've found in 30 years of hosting services
By J M.
Response from Hostway· Sep 16, 2025
Thank you for the thoughtful review! We’re so happy to hear this and look forward to continuing to support you.
I've used Hostway for multiple domain hosting for over 20 years and I recommend them highly. They have been up almost 100% of the time. I have contacted their technical help (for mostly simple things) and they are the best. They have answers and resolutions almost immediately. It is unparalleled and above every other site I use. Their follow-up is very professional and fast.
By Jim
Response from Hostway· Sep 16, 2025
Thank you for being with us for so many years. We truly appreciate your continued support and are glad to know we’ve met your expectations.
Crooked practices!! WOULD not refund my money that was owed to me! Shame on you for doing this to hard working Americans!
By Magnus
Response from Hostway· Sep 16, 2025
Hi Magnus, We’re sorry to hear about your experience and would like to understand more so we can resolve this. Could you please contact us at [email protected]?
they have no clue what they are doing. we had a main email account and an alias with hosting.com. they migrated us and AFTER that they tell us uhhh yeah we cannot do alias accounts. then they delete ALL our email accounts. this is three business days so far with no email
By billw
Response from Hostway· Sep 16, 2025
Hi Bill, We regret that your experience was not what you expected. To help us address the issue properly, please get in touch at [email protected].
