Tranferred in June after decades of no…
Tranferred in June after decades of no problems with Hostmysite. My site has been unavailable for most of the past 2 days and support has been very unhelpful. I really cannot recommend Hostway!
By Hilary W.
Tuesday, November 3, 2026 · Customer reviews of US businesses

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142 reviews
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Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
142 approved reviews, newest moderated first
Tranferred in June after decades of no problems with Hostmysite. My site has been unavailable for most of the past 2 days and support has been very unhelpful. I really cannot recommend Hostway!
By Hilary W.
Needed to call on a few occassions this year. Issue always solved, questions on setup and accounts. Highly reccomended.
By Mike G.
Response from Hostway· Sep 16, 2025
Hi Mike, Thank you for your feedback! We're glad to hear our team was able to resolve your issue.
Hardly encounter any breakdown. It has achieved a zero defective record for your hosting company.
By Hin Ah P.
Response from Hostway· Sep 16, 2025
Thank you for your review. We hope to continue meeting your expectations in the future!
I have been with Hostway since 2006. I hardly knew what I was doing back then. Hostway has been with me all these years. They are easy to contact and respond quickly. I have never had a problem that took more than one phone call to resolve. Excellent customer service. I use auto-pay and that makes it easy to keep up with the service. I don't know any company who does it better.
By Joseph W.
Response from Hostway· Sep 16, 2025
Hello, We really appreciate you taking the time to share your experience! It means a lot to our team to know we’ve made a positive impact.
I have been using hostaway since many years with the name Gate and the new one. Always I have a little unconvenient the people of services department is ready to solve it. And this for me is the best, this warranty out company works continuously and without setbacks
By Cornelio U.
Response from Hostway· Sep 16, 2025
We’re so glad to know we could make your experience a good one. Your support means the world to us!
My websites are always up. It’s easy to make updates too.
By John C.
Response from Hostway· Sep 16, 2025
We truly appreciate your support and are happy to know you had a great experience.
The company made the transition from one service provider to another easy, almost seamless! No question was unimportant. There was one technical issue that was caused from our side, and Hostway patiently assisted us to address the issue. Truly impressive!
By Sid E.
Response from Hostway· Sep 16, 2025
We greatly value your feedback and are delighted to know we’ve had a positive impact. Thank you for sharing your experience!
Hostway is a very proactive service provider, developing solutions before we experience difficulties.
By David
Response from Hostway· Sep 16, 2025
Thank you for sharing your experience! We hope to continue to live up to your expectations.