Mira informed me that payment was not…
Mira informed me that payment was not yet due and that Horizon would send an email to with a notification of due date.
By Sam R.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
572 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Mira informed me that payment was not yet due and that Horizon would send an email to with a notification of due date.
By Sam R.
Mira was absolutely fantastic. She was very patient and helped me understand and helped me fill out the Authorization to take Action Form. Thank You so much Mira!!
By Delbert U.
Mira assisted me in opening my client portal. She was very pleasant in her tone and manner. She remained with me throughout the process and insured that I was able to access my account and the account dashboard. I am very please with her assistance.
By VINCENT
Mira was very helpful in answering my questions.
By Mark
Mira was excellent. Very patient and walked me through with filling out form.
By San
Niki was extremely helpful and able to handle all my questions without delay and sent me the exact forms I needed to execute my investment today. I'm grateful that Horizon Trust employees the best for their customers.
By Deborah B.
Every time I have called, the representatives have been so patient and helpful in walking me through whatever issues or questions I have as a new investor.
By Heather
My experience so far as been amazing. I have worked with Brandi to set up my 401k account then with Mercie to transfer my accounts from other companies into my new 401k account.
By Shannon L.