Hale Pet DoorReviews of halepetdoor.com

They were quick and very responsive and honored their warranty

We have this dog door at our home and have bought a second one for our lake home. It is a quality product and blends in well in our home. It doesn't look tacky like some dog doors. It is very understated. It is worth the money.

Cutting the insert was the only problem. I ended up taking it to a local shop who finished up the metal cutting and charged nothing.

Customer service WAY above what I expected! Thanks so much for your help!

This is our second Hale pet door. Although not the least expensive, it certainly is the best. Excellent materials and construction with perfect fit are what lead me to this conclusion. We have the medium size for our two Springers. When we moved to our new home, it was a few months until I replaced our all glass porch door with one that has space for a pet door. Now that it is in, I'm not sure who is most delighted, my wife and I or our two Springers. The double door system is very effective in the winter keeping out the cold. The magnetic catches always secure the flaps perfectly after every entry or exit.

Cost is higher in beginning but the flaps lasted over 4 years. I've had doors in the past last less than 6 months. Replacement flaps was simple. We have three dogs going in and out all day. Great product!!

Appreciate the call in correcting my online order. I have had this door from hale 15 years. Need to replace flaps every 4 years or so, I have a tall large size. 2 dogs 85lbs. lab and 40lbs. Mix. Would of gave 5 stars, flaps have a very strong odor. It's been a week and can still smell odor, hope it dissipate soon!

We love the large dog screen door. We were a little afraid that putting a dog door in the middle of a screen door would not work or hold up, but after two months of heavy use, it's doing just fine and have saved us countless trips t open the door.