Fast & easy
Was able to order the replacement parts that we needed for our doggie door and they arrived quickly.
By Beth
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
484 reviews
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Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
484 approved reviews, newest moderated first
Was able to order the replacement parts that we needed for our doggie door and they arrived quickly.
By Beth
This is our third purchase of a Hale Pet Door. No they do not wear out. We just moved that much and 2 out of 3 of the people purchasing our home requested that they be left with the sale. It gives our dog the freedom to come and go and I don't have to be a doorman. We always had the wall install type and they preformed great. They may seem expensive but not after you look at the quality and the plastic options of other products. Just go to Hale and be happy.
By Glenn
Its a bit more expensive than many of the competitors but the quality of the construction makes it worth it.
By Christopher
The Hale Pet Door has always been great. The replacement flaps are perfect. I've had the door for over 15 years, and this only the 2nd time I've had to replace the flaps, simply because over time they tend to tear across the top (with 2 dogs always going in-out all day long). But given I've only had to replace the flaps twice in 15 years - I'd say a great product.
By RICHARD
Hale pet security door is by far the best door on the market. Nothing else comes close. What's even better is that the donate some proceeds to your animal shelter. Hands down a fantastic company. This is the second door we purchased built to last is a shame we didn't take the door with us from our last home. I have a feeling they will enjoy it for years to come.
By John
I ordered the wall mount for my furry fiend and was pleased with the fit and finished. Product was well packaged and no damage to the wall mount during transient. Instructions were very through and easy to understand even for a week-end back yard do-it-you-selfer like me. The pictures were a great help. I plan on installing this door after I buy some of the required tools much to my wife's displeasure. She says I already have enough tools. Home owners never have enough tools. Thank you for a great product. I would highly recommend this product to anyone who has a furry family member.
By Paul
I have purchased 3 doors over the years and have been totally satisfied with all the purchases. Great company highly recommended.
By Stephen
It was easy to install, and looks and works great.
By LEW