Hale Pet DoorReviews of halepetdoor.com

After 10 years of faithful service in the blazing Arizona sun, the flaps of our Hale Pet Door started to deteriorate. The replacement flaps arrived with new magnets, brushes and detailed instructions to remove the worn parts and install the new. Within an hour our Hale Pet Door was completely refurbished to almost new condition.Though the new parts have a nice warranty, I expect it will be 10 years before I will be reordering another replacement. Thank you to Hale Pet Door for workmanship and service on the highest level.

This purchase/exchange was the most pleasant experience I've had with a company in forever. I was so excited to find just the pet door I needed when doing an online search. Ordering online was easy and I really liked that they donated to where I rescued/adopted my cats. When I received the product I was so excited. But as I quickly found out, I ordered the wrong size for my door. I called the customer service number and the lady was amazing, fantastic and oh so helpful. She explained what size I needed, helped with my return and ordered me what I needed. My life would be much more stress free and joyful if every business I encountered were as wonderful as Hale Pet Door!!!

Have had Hale Pet Doors for 16 years and am very happy with their products and service.

I bought my pet door almost 10 years ago and it has worked very well. After 10 years of 2 dogs going in and out many times per day made the flaps quite dirty and you could definitely not see through them. The replacement process was quite simple but the new flaps were so clear my dogs didn't want to go through until I bribed them with treats! The Hale Doors are more expensive but have held up better than I would have expected. Worth the money. SB

I've had mine for 20 years and love it. I like that I can get replacement flap plastic since mine sits in the AZ sun. I only need to replace them about every 10 years which is pretty good for being in direct sunlight all the time. Would highly recommend the pet door.

The pet door is extremely well constructed and was a breeze to install. My dogs were using it in under 10 minutes. The company communicated with me from the moment I ordered to when it was installed. Normally I don't take the time to do these feedback surveys but Hale Pet Doors was so incredible to deal with. They hit the bullseye with customer satisfaction.

We've had a Hale door for 19 years. Had one repair years ago and now a new outer flap. We have really rough weather, and it's in the sun, so an excellent track record.

I'm a repeat customer. They have the best products available. I had an issue with the last door, but it was resolved quickly and 110% to my satisfaction! I will definitely use them again.