Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
195 approved reviews, newest moderated first
My son got me a Groove pillow for Christmas last year. I absolutely love it. Sorted my dodgey neck right out. Now plan to purchase some pillow cases. Would highly recommend the Groove pillow.
By Anne C.
Response from Groove Pillows· Nov 17, 2025
That’s lovely to hear! We really glad it’s helped your neck; when the alignment clicks, it often makes a world of difference. Thanks so much for the recommendation — it means a lot.
Groove pillows have a informative Web site. Order is easy. Delivery quick and kept updated. Found the pillow cured my neck problems and now sleep much better with morning ache gone.
By Susan K.
Response from Groove Pillows· Nov 17, 2025
Thanks so much for sharing this! We’re really glad to hear the pillow has made such a difference for your neck and mornings — that’s exactly what we designed it for.
A problem I had with the groove pillow travel bag was dealt with quickly .
By Carol
Response from Groove Pillows· Oct 21, 2025
Hi Carol, Thank you for letting us know! We’re really pleased we could sort this out for you. It’s always our goal to make sure every part of your experience with Groove, from the pillow to the accessories, is as smooth and hassle-free as possible. Wishing you many comfortable nights ahead — and happy travels with your bag!
After a recommendation from a family member, I purchased 2 Groove pillows, one for me who has/had neck pain and one for my husband. That was 2 weeks ago and I can honestly say there's a huge improvement.
By Vera
Response from Groove Pillows· Oct 21, 2025
Hi, Thank you for sharing your experience! We’re delighted to hear that both you and your husband are noticing such a huge improvement after just a couple of weeks. It’s great to know our pillows are making a real difference for your neck pain. Warm regards, The Groove Team
These pillows are the only ones which let me sleep free of a cervical collar and still wake without intrusive neck pain and stiffness. The shape of the pillow allows me to change from "sort of" side sleeping to back sleeping and still support my head and neck correctly. Could be a little firmer for me, but I'm quite possibly nearer the extreme end of neck issues than many people, and still are by far the best I've found after trying many differing options.
By Torchy
Response from Groove Pillows· Oct 21, 2025
Thank you for sharing such a detailed experience! We know how challenging it can be to find a pillow that really supports your neck, especially without a cervical collar. It’s fantastic to hear that the Groove Pillow allows you to move between sleeping positions while keeping your head and neck properly supported. We completely understand wanting a firmer feel — everyone’s needs are slightly different — but it’s wonderful to know that even at the more extreme end of neck issues, the pillow is still the best you’ve found. Wishing you many more nights of pain-free, comfortable sleep!
Excellent pillows tried and tested . Purchased two of these as was on offer for a great price been using mine now for a few days and must say I am very impressed with the quality and how well they support your head in the right position for a good nights sleep I would definitely recommend this product over other brands that I’ve tried recently (and returned)
By chris K.
Response from Groove Pillows· Oct 21, 2025
Thank you for taking the time to share your experience! We’re thrilled to hear that your new pillows are hitting the mark and giving you the support needed for a proper night’s sleep.
Having four herniated cervical discs have tried multiple pillows and the groove Pillow by far gives me a full night's rest. I bring it with me when I travel to the hotel so I don't wake up with neck pain and aches. I highly recommend this pillow after trying many!
By Renee G.
Great pillow! Has made the world of difference- a much more comfortable sleep and less pain in my neck at night. I have bought two others for family members and will keep on spreading the word!
By Mrs Lisa J.
