Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
195 approved reviews, newest moderated first
The Groove pillow has given me a better night's sleep ever since I started using one a couple of years ago. I rarely wake up now with severe neck pains or headache as I used to with ordinary pillows. At 77 I was surprised I could find such relief.
By Gillian
Although the pillow is harder than expected, my neck pain has stopped and I am sleeping better
By Margaret J.
i have tried many different pillows for my neck pain over the years and this is the first one that i have used that actually helps. Side Sleeper or back sleeper it helps with both issues for the best support.
By customer
I have purchased a groove pillow for my therapy room to aid relaxation and comfort. After trying the pillow I have selfishly decided to keep it for myself. It is better than my regular nearly £ 100 pillow. Delivery was also quick. I am very impressed and will be buying again:)
By Marta S.
Ordering was easy. Delivery went smoothly.
By Maggie W.
I Thought the original Groove pillow was great, The adjustable Groove pillow is a game changer. I get a deeper sleep for longer and the inserts are perfect for me, much more comfortable. I would highly recommend the Adjustable Groove pillow to anyone.
By Terry B.
Having suffered from constant neck and shoulder pain for a couple of years. Tried heat treatment, massage and chiropractor, but nothing helped for long. One day an advert for the Groove pillow flashed up on my social media and it looked promising. Reviews were really good and they offered a 100 day money back guarantee so couldn't go wrong. Pillow arrived, took a couple of nights to get used to because it is firm, but within two nights my pain was improving and a week later, I have no neck or shoulder pain. All gone. Groove pillow supports your head , taking the strain off your neck. Quite logical and simple, but it works really well. Would definitely recommend. Thank you Groove!
By Anita B.
Great pillows.
By pw
