Was listened to
Was listened to even though it took longer than expected
By Brett G.
The Fair Hearing score
3.5/ 5
Average
195 reviews
Fit 3DRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fit 3D
Fit3D maintains 3,500+ scanners in 74 countries. We provide an easy and accurate way for business owners to validate their programs and scale member revenue. Many of the negative reviews you’ll see are from former free users unhappy about our move to a paid subscription model. Since 2022, Fit3D has required all customers to pay a monthly service fee—similar to a phone plan, there is both hardware and a service layer involved. As service costs have increased, we've phased out legacy free access in favor of a consistent paid model, which is now standard across the SaaS industry.Current Customers: Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you,Patrick DonnellyGeneral Manager, Fit3DJuly 2025
Fit 3D (fit3d.com) has 195 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
- Also known as
- fit3d.com
- Website
- fit3d.com
- Category
- Fitness & Weight Lifting
- Location
- Sacramento, California
- Listed on The Fair Hearing
- 2026