I got exactly what I wanted and they…
I got exactly what I wanted and they really did arrive very quickly!
By Colleen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
241 approved reviews, newest moderated first
I got exactly what I wanted and they really did arrive very quickly!
By Colleen
Quick shipping, easy to use web site for ordering
By Ricki J.
This is the best place for a small order for promo pens for a small business! Very fair prices, quick service. I'm impressed!
By Andrea R.
Great communication, fast delivery, and a wonderful product. Will definitely order again! Thank you!!
By Joe M.
Ordering and receiving the pens was easy and the quality is great!
By customer
Very fast shipping, and great price! I only wish I could've made the lettering and logos larger.
By Customer
The follow-up contact did not include the business's name, so I did not respond, which delayed my shipment.
By Maggie
I very much appreciate the effort on the staff at Fastpens puts into the product! There was a question on an order and Daniel Ovalle reached out to me and it was resolved in minuets.
By Bob D.