The Best
The pens were a hit with the women from our church.
By Otto G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 190 reviews with 5 stars · Clear filters
The pens were a hit with the women from our church.
By Otto G.
Good and amazing
By Rumesh M D.
Response from Fastpens· Jan 7, 2026
Thank you! We’re glad you had a great experience with us.
The pens write well but feel a bit inexpensive. Shipping took longer than stated on the website, but the pens arrived in a sturdy box.
By Mill J.
Response from Fastpens· Jan 7, 2026
Thank you for your honest feedback. We’re glad to hear the pens write well and arrived securely packaged. We appreciate your comments regarding the feel of the pens and the shipping time, as this helps us continue improving our products and service.
Muy hermosa empresa.. con buenos productos
By Laura Barrios G.
Response from Fastpens· Jan 7, 2026
¡Muchas gracias por sus amables comentarios! Nos alegra saber que tuvo una buena experiencia y que nuestros productos fueron de su agrado.
Exactly the pens I was looking for, without having a high "minimum" order. The color is vibrant and the style is comfortable.
By Packi
Response from Fastpens· Oct 13, 2025
Thank you! We’re so happy the pens were exactly what you were looking for.
I received this order quickly and it was exactly what I expected.
By customer
Response from Fastpens· Oct 9, 2025
Thank you! We’re happy your order arrived fast and turned out just as you expected.
Great style and quality. Also an affordable price
By The H.
Response from Fastpens· Sep 23, 2025
Thank you for your feedback! We’re thrilled to hear that you’re happy with the style, quality, and value of our products. We look forward to serving you again soon!
Thank you so much for reaching out prior to sending to make little changes so I would be happy with the product! I love them, good quality, and they write good too!
By Stephanie
Response from Fastpens· Sep 9, 2025
Hello, We are so glad to hear you love your new pens! Thank you for the wonderful feedback. Our team is always happy to make sure every detail is just right so that you are completely satisfied with your order. We appreciate you choosing us and look forward to helping you again soon!