Amazing
Had a great experience I even had Nidia Limon reach out to me regarding the color of my pen and helped sort out an issue with the black engraving in a black pen so they saved my pens and made the service feel worth it.
By Zach S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
241 approved reviews, newest moderated first
Had a great experience I even had Nidia Limon reach out to me regarding the color of my pen and helped sort out an issue with the black engraving in a black pen so they saved my pens and made the service feel worth it.
By Zach S.
Got the pens within two days of ordering
By Think T.
The pens arrived in the time specified and they look great. Will be telling all my friends
By Nancy
Online interface is easy to navigate, self-explanatory and making changes prior to final commitment a breeze. The quality of pencils & pens ordered are much better than I expected. I am happy to pass the out FastPens pens & pencils. They inherently speak about my company.
By Shawn
The quality turned out great! Great packaging, shipped quickly and easy to design.
By customer
Received our Pens and they were GREAT!!! Fast shipment, great quality and more than we could have asked for. Will definitely order again.
By ShaQuanna
Easy to personalize. Inexpensive and writes beautifully.
By Maria
The pens turned out great and got here just in time for the job fair I was doing. Thank you!
By STR A.