Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
The lenses are great, but the fit is terrible. I finally had to use a lanyard to keep them from falling off of my face. Never had that problem with previous pairs.
By William E W.
Response from Eyeglassdirect· Feb 17, 2024
Hello, thank you for choosing Eyeglassdirect. We would like to assist with your issue. Please contact us by email at [email protected] or please call us at (866) 536-7790
High quality lenses in difficult to fit frames. Excellent communication.
By KP
Spoke with the owner and got accurate information. No add-on nonsense. Received my Rx sunglasses with a quick turnaround (replacement lens) at a reasonable price.
By michael L.
The website was easy to use and order new glasses. The quality and the fit is great. I like that they shipped using the post service.
By Terence M.
Quality product, fast response and excellent pricing for the product. Thanks
By charles
Everything works fine as usual.
By customer
Glasses work great!
By customer
Speedy and kept me informed
By Lorie R.
