Prompt turnaround and courteous service
Prompt turnaround and courteous service
By Silas L.
Response from Eyeglassdirect· Oct 30, 2025
Good morning, Thank you for the great review. Randy President
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Prompt turnaround and courteous service
By Silas L.
Response from Eyeglassdirect· Oct 30, 2025
Good morning, Thank you for the great review. Randy President
Excellant frames at a great price.
By Ray
Response from Eyeglassdirect· Oct 23, 2025
Ray, Thank you for the kind words. Randy President
Good communication Reasonable price Honest
By Jose G.
Response from Eyeglassdirect· Oct 20, 2025
Jose, Thank you for the great review. Randy President
Fast service, responsive communication, excellent product -- putting prescription bifocal lenses into frames I supplied. I have used them many times now.
By Byron N.
Response from Eyeglassdirect· Oct 20, 2025
Bryon, Thank you for the kind words. Randy President
Very good service
By Lynn Y.
Response from Eyeglassdirect· Oct 20, 2025
Lynn, Thank you for continued support. Randy President
I have been there customer for 23 years.
By Victoria B.
Response from Eyeglassdirect· Oct 20, 2025
Victoria, We are always here to help. Thank you for the continued support. Randy President
Exactly what I ordered
By Wayne
Response from Eyeglassdirect· Oct 20, 2025
Wayne, Thank you for your great review. Randy President
I have relied on Randy and his team to keep me seeing the best even with declining vision. Always helpful and prompt!
By David L.
Response from Eyeglassdirect· Oct 13, 2025
David, Glad we could of assistant. Randy President