Great service has been proven thru the …
Great service has been proven thru the past 6 years with multiple sets of eyeglasses.
By Mike G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Great service has been proven thru the past 6 years with multiple sets of eyeglasses.
By Mike G.
The last pair I purchased took a little longer but I have bought quite a few pairs over the years. Once years ago the prescription was not perfect. They immediately corrected the problem. I plan to buy all my future glasses from this company.
By C R M.
Great job at a reasonable price
By Robert J. V.
very quick service and also helpful on the glasses will use them again. only down is I didn't like the case.
By Leyndel T.
Excellent service
By Peggy K.
The lenses were not correct to the prescription, did not darken in sun light. Waste of close to $200
By Carl J.
Response from Eyeglassdirect· Nov 22, 2017
Thank you for choosing Eyeglassdirect. We are sorry your eyeglasses is not working out for you but we have a 100% satisfaction guarantee. Please reach out to our customer service at either [email protected] or call us at 1(866) 536-7790 and we are more than happy to get help fix the issue.
I have filled my Rx with Eyeglassdirect.com for years now..., I am extremely pleased with the quality and service I have received from them..., I highly recommend them...! Adrienne Haaf,CPhT
By Adrienne Haaf, C.
the eyeglasses that I recently received are the best I have ever had.
By paul T.