enhauto.comReviews of enhauto.com

Przestrzegam Cię ta firma to scam. Nie wystawiają legalnych dokumentów finansowych. Próbują wyłudzać dodatkowe koszty w związku z korektami za ich błędnie działające formularze. To jest zwykły scam a wizerunkowo odgrywają rolę poważnej firmy. Ktoś powinien się tym prawnie zająć.

Dès que j'ai acheté ma TESLA 3 HIGHLAND en avril 2024, j'ai fait l'acquisition du commander Enhance avec le Knob et 2 boutons complémentaires. Cela m'a permis d'exploiter, très facilement, des raccourcis paramétrables vers les fonctionnalités principales de la TESLA sans parcourir les menus sur la tablette du tableau de bord, - ouvrir porte droite - allumer toutes les lumières internes - faire un appel de phares 3 éclaires - remercier par 3 clignotements des warning ... Après près de 2 années, j'ai eu un petit souci de luminosité du knob dont l'affichage est devenu verdâtre, J’ai contacté le support qui a validé un retour en atelier du produit et après analyse en a effectué le remplacement sous garantie dans les meilleurs délais et totalement aux frais de Enhance. J’ai depuis fait l'acquisition du Dashboard qui me permet de moins quitter la route du regard pour accéder aux informations principales de ma voiture. De plus le Dashboard comble un manque important de la TESLA il permet d'utiliser le CARPLAY, et des applications de mon IPhone. Vive Waze et Deezer enfin sur ma voiture. Je conseille donc ces achats avec la confirmation d'un support à la hauteur en cas de problème.

I had and issue with my Knob since the screen went dim so it was almost impossible to see what you were doing with the Knob. They wanted me to send it back so they can check if the unit is defective and problem is not caused any liquid damage etc. Courier came to door on monday to take the delivery from Finland and I got it back on same week thursday and it was repaired for free. Couldn't be any happier the service I got. I was also contacted later and asked has everything fine with the repaired product.

Leider bin ich mit dem Enhance Dash und vor allem mit dem Kundenservice bisher sehr unzufrieden. Das Dash zeigt wiederholt Fehlermeldungen und muss anschließend zurückgesetzt bzw. vom Strom getrennt werden. Die Halterung hat sich trotz ordnungsgemäßer Montage und Reinigung mit Isopropanol inzwischen vollständig gelöst. Zudem ist die Unterseite der Halterung leicht gewölbt, sodass sie offenbar nicht vollflächig aufliegt. Auch die Steuerung über das rechte Scrollrad funktioniert bei mir trotz aktueller Software von Anfang an nicht. Ich habe Enhance über alle Probleme informiert, bekomme inzwischen aber keine vernünftige Rückmeldung mehr. Ende letzter Woche wurden sogar noch zwei weitere Support-Tickets eröffnet – auch darauf ist bislang nichts passiert. Technische Probleme können vorkommen. Was ich allerdings enttäuschend finde, ist der fehlende Support und die ausbleibende Kommunikation bei einem Produkt in dieser Preisklasse. Wird definitiv mein letztes Produkt dieser Firma gewesen sein. Edit auf die Antwort von Enhance: Die offenen Tickets wurden nur weiter bearbeitet, nachdem ich diese Rezension hier veröffentlicht hatte. Zudem soll ich nun trotz des beschriebenen Mangels die kompletten Rücksendekosten (ca. 20€) selbst tragen und auch noch weitere Versandkosten bezahlen weil die Bestellung nach der Rücksendung unter 250€ fällt. Einfach unglaublich. Ich rate jedem möglichen Kunden ab sich dort etwas zu kaufen.

I have all their products except the LED bar. All of them have improved with the constant stream of software updates. Had a couple of issues, got prompt support, and the one hardware issue with the Knob was resolved by repairing the unit at no cost to me - shipping was included and I received the repaired unit within a week from emailing them about the issue. A must if you have a Tesla Model 3/Y.

★★☆☆☆ — Disappointing failure made worse by customer service I purchased the S3XY Dash during their summer sale for $445 and initially enjoyed using it. Unfortunately, my experience changed significantly when the magnet on the back of the Dash came off after the adhesive holding it failed from the heat inside the vehicle. This is particularly disappointing because this is an automotive product specifically designed to remain installed inside a vehicle. Car interiors routinely reach very high temperatures, so I would expect the materials and adhesive used in a product like this to be designed to withstand those conditions. What ultimately brought my rating down to two stars, however, was the customer service experience. I contacted Enhance Auto because I didn’t want to attempt a repair myself without knowing what adhesive was safe for the Dash. Their initial response gave me two options: send the entire unit back for inspection and repair, or reattach the magnet myself using a “suitable strong adhesive.” When I asked specifically what adhesive I should use, I was initially told they did not have a particular brand or type they could recommend. After further communication, they eventually recommended a “High Temp Silicone Sealant / High Temperature Adhesive” and suggested finding a suitable one at a local hardware or automotive store. That response was disappointing. This is their product, their materials, and an adhesive that they originally selected during manufacturing. I shouldn’t have to independently research which adhesive is compatible with the device because the original adhesive failed. I would have expected Enhance Auto to provide a specific tested adhesive recommendation, send the appropriate adhesive or replacement mounting component, or provide another straightforward solution that didn’t require me to ship the entire Dash back internationally just to have a magnet reattached. I ultimately researched and purchased an appropriate high-temperature adhesive myself. I like many of the features of the S3XY Dash, which makes this experience even more frustrating. But even at the sale price of $445, this is an expensive automotive accessory. It should be designed to withstand normal automotive temperatures, and when something does fail, the customer support should match the product. Unfortunately, neither happened in my experience, and the customer service response is ultimately why I’m giving it 2 out of 5 stars.

I have the stalks for our Model X, and they are working well for me now. The pairing process was time consuming, but once I got past that, everything was fine. I did have one issue with the physical hardware. Customer service was responsive to my request for support and took good care of me. They also followed up after the issue was resolved to make sure all was well.

I placed an order for $158.62 and requested cancellation within 29 minutes. A cancellation ticket was opened, and I followed up again when I received notice that a shipping label had been created. Despite the cancellation request, the order was shipped. After returning the item, I was charged $22 for original shipping, $26 for return shipping, and $17.82 for duties. Although PayPal later provided a $26 goodwill credit, I remain disappointed that a cancellation request submitted less than 30 minutes after ordering was not honored. It still cost me $39.82 the company declined to honor my cancellation request. Their policy : 12.1 Users may cancel an order within 1 hour of placing it by notifying the Provider via email. The Provider will refund the payment in accordance with the terms outlined in Article 9.2. 15.1 Order Cancellation [when not yet shipped or is on pre-order]: If your order hasn’t shipped yet [including pre-orders], you may cancel it at any time for a full refund if it was placed through enhauto website. Followup: They now reply that the fulfillment order was already in shipping. They do not read their own cancelation policy first and punish the customers for their own mistake. They have a 1-hour cancellation policy and still charged me $65.82 even though I canceled in their own system 29 minutes after ordered. They do not follow their own policy and even though proven they still refuse to take responsibly for their own mistake. Well I disputed it on my credit card and they now lost a customer in which I was planning on purchasing the display. ORDER NUMBER: #208874 TOTAL AMOUNT: $158.62 (Subtotal: $118.80 + Shipping & Duties) ORDER PLACED: Sunday, August 23, 2026 at 7:48:31 PM MST (02:48:31 UTC) CANCELLATION / MODIFICATION REQUESTED: Sunday, August 23, 2026 at 8:17:05 PM MST (03:17:05 UTC) Support Ticket: #89358 / #89348 Elapsed Time: 28 minutes, 34 seconds Request Note: "I decided that I want the strip and two buttons" / "Cancel this order please 208874. It was replaced with an order that includes s3xy buttons."