very disappointed - no customer service
very disappointed. Have been using their products for a while. In Aug 2023 I preordered the s3xy knob product - which arrived on Feb 2024. After just a few months the button has become unresponsive- essentially these guys now want me to ship the product (at my cost) to Bulgaria, wait for them to "inspect" it and then decide whether to repair it or send me a new one. All while I'm left without my unit. This is not customer service , at all.
By Yossi A.

