enhauto.comReviews of enhauto.com

I had a problem with my Strip and the response was incredibly quick. New strip came virtually in a couple of days. The same goes for the Knobs display, which was replaced immediately and works since then perfectly. Thank for the approach and professionalism.

What can I say. I was really hopeful and really wanted to like this company. THe person I was dealing with seemed nice. But when I asked him for his policies for a refund and was willing to accept an exchange - he has refused to respond to the very many emails I have sent since last week. I would note that my inital email to them they responded within hours, but now that their dash display arrived defective they will not refund or respond. This is not proper and is against Irish and EU law. If they rectify this in the next 24 hrs I will be happy to change this review. Order 213034

Tres bons produits. J’avais un problème avec un clignotant et le SAV a très vite réagi, pris en charge la réparation et le renvoi. Tout remarche bien, merci encore

I’ve been using Enhance Auto products for years, and at this point I own just about everything they make. Their products are used daily in my Tesla, and I genuinely love the technology, the innovation, and the way they continue to improve what they offer. What stands out just as much as the products themselves is the company behind them. I recently had an issue with the Version 1 S3XY Strips where they would not stay properly sealed and attached to the vehicle. I contacted Enhance Auto, and they handled the situation exactly the way you hope a company would. They were courteous, responsive, and quick to resolve the issue, and they are sending me the improved Version 2 strips at no charge. I have always been impressed with how innovative Enhance Auto is, but this experience reinforced something even more important: they stand behind their products and take care of their customers. I’ve been a customer for years, I use their products every day, and I would absolutely recommend Enhance Auto to other Tesla owners. Great technology, great people, and excellent customer service.

I'm happy with the support team and the feedback I got from the company. I had a problem with my knob, and the team solved it quickly. Speaking with the service team helped me get exactly what I needed.

The team was very helpful when the S3XY Knob's LCD screen failed. I was able to ship the part back for a repair. They were responsive and helpful throughout the entire process.

I purchased the Commander specifically to use the Continuous Autopilot feature. This is an expensive device, and that feature was one of the main reasons I decided to buy it. Before purchasing, the Enhance Auto website listed Continuous Autopilot as a supported feature. There was no clear warning on the product page that this feature is not compatible with my Tesla model. After receiving the Commander, I went through the installation process, which involves a significant amount of work to install the device in the car. Only after everything was installed did the app inform me that Continuous Autopilot is not supported on my particular vehicle. Had this limitation been clearly stated on the website before purchase, I simply would not have bought the Commander. I contacted Enhance Auto to return the product because it does not provide a feature that was advertised as supported on their website. Unfortunately, I was charged €24.20 for the return. What disappoints me most is not simply the compatibility issue, but the fact that the website does not clearly communicate this limitation before purchase, and that the company does not appear to take responsibility for the consequences of that inaccurate/incomplete product information. I’m writing this review mainly to warn other Tesla owners to check very carefully whether Continuous Autopilot actually works with their specific vehicle before buying the Commander, rather than relying on the information displayed on the product page. For such an expensive product, I expected much clearer compatibility information and better customer support when a feature advertised on the website turns out not to work with the customer’s car. What makes this particularly frustrating is that Enhance Auto’s own documentation explicitly states that Continuous Autopilot works on all Tesla models equipped with the Commander. There is no clear warning on the product page that this feature may be unavailable on my particular vehicle. I only discovered the incompatibility after purchasing and installing the device, when the S3XY App warned me that the feature was not supported.

Ich kann mich den zahlreichen kritischen Bewertungen leider nur anschließen. Meine Erfahrungen mit den S3XY-Produkten von Enhance Auto sind äußerst enttäuschend. Bei meinem S3XY Knob ist das Display defekt – offenbar ein Problem, das auch bei anderen Nutzern auftritt. Auch der S3XY Strip hat bei mir nicht lange durchgehalten und den heißen Sommer nicht überlebt. Insgesamt hinterlässt die Qualität der Produkte bei mir den Eindruck, dass sie kaum über die Garantie- bzw. Gewährleistungszeit hinaus zuverlässig funktionieren. Noch enttäuschender ist allerdings der Support. Die Kommunikation empfinde ich als äußerst schlecht und teilweise geradezu frech. Eine kundenorientierte und unkomplizierte Lösung sieht für mich anders aus. Für mich steht daher fest: keine weiteren Produkte von Enhance Auto. Ich kann vom Kauf nur abraten. Es gibt aus meiner Sicht qualitativ bessere Alternativen – auch von deutlich günstigeren Anbietern aus China. @Enhance Auto: The strip is one thing — the defective knob is another. The knob’s display has a green tint and suffers from the well-known pixel defects. There are countless reports of this issue online. And yet GreenDrive has the nerve to tell me straight to my face that the 24-month warranty has expired and that I’m supposed to pay €110 to have the display repaired. Sorry, guys, but you have a quality problem. I’m not paying for that. I’d rather drive over the thing with my car first!