Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Shana was so helpful. I am so grateful for her support throughout this process.
By Sophia R.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Sophia! We’re thrilled Shana could support you during the ESA letter process. Making the emotional support animal registration process smooth and reassuring is our goal.
Priscilla was very nice and helped me through the paperwork. As well as explaining the next steps thoroughly.
By Acacia B.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Acacia! We’re glad Priscilla could simplify your ESA registration and explain each step. Ensuring an easy emotional support animal certification process is always our goal.
Melie was absolutely amazing! She walked me through the entire process. She was personable, genuine, and simplified such a complex situation. She’s the best! I appreciate her so much 😊
By Destiny J.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Destiny! We’re so happy Melie could make the ESA letter process clear and stress-free. Helping clients complete emotional support animal registration easily is what we love to do.
Ms. Shana helped me out so much! She was very nice and answered all of my questions to the fullest and directed me to the best solutions! I can tell she is a very sweet and kind person. Thank you again Ms.Shana!
By Jimmie R.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Jimmie! We’re delighted Shana could answer all your questions and provide guidance for your ESA registration. Clear, friendly emotional support animal certification is our top priority.
Priscilla was so amazing and she really helped explain things to me in a way to help me understand and feel less anxious about choosing the right company. I definitely feel better thanks to her!!
By Allison
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Allison! We’re thrilled Priscilla could make your ESA registration easier and less stressful. Supporting clients through the emotional support animal process is always our goal.
Melie helped me get registered for everything and explained the entire process to me. They worked very quickly and efficiently. Definitely recommend using them to register your animal.
By michayla D.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Michayla! We’re so glad Melie could help you get registered and explain the ESA registration process clearly. Providing a smooth emotional support animal certification experience is what we aim for.
Shayna was very helpful with walking me through and explaining the entire process to me. Very polite and patient with me on the phone.
By Reed J.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Reed! We’re thrilled Shayna could walk you through the ESA registration process patiently and thoroughly. Ensuring clear guidance for emotional support animal letters is our priority.
I don’t remember her name but I just got off the phone with her and she walked me through everything. She was great.
By Marc
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Marc! We’re happy our representative could help make your ESA registration smooth and easy. We strive to make the emotional support animal certification process simple and stress-free.
