Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was incredibly helpful and informative. She made the process incredibly easy and answered all of my questions. She explained the process and helped get me an appointment for the same day.
By Sara G.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Sara! We’re so glad Priscilla could guide you through your ESA registration and provide all the information you needed. Clear support for emotional support animal letters is our top goal.
Sheana was great! So sweet and helpful.
By Audrey M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Audrey! We’re thrilled Sheana could make your ESA registration easy and helpful. Ensuring a smooth emotional support animal certification process is what we strive for.
Priscilla was great and super accommodating! Very patient and friendly. Made the experience super smooth and easy.
By Alexandra M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Alexandra! We’re delighted Priscilla could make your ESA registration smooth and accommodating. Supporting clients through the emotional support animal process is always our priority.
Shayna was very helpful and kind when helping me set up my appointment. She answered any questions that I had. She helped me get a discount as well which was very appreciative
By macy C.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Macy! We’re glad Shayna could answer your questions and help with your ESA registration. Providing clear guidance for emotional support animal certification is what we aim for.
Shana was incredibly nice and easy to talk to! She is great at answering questions and is extremely patient!
By Alma C.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Alma! We’re happy Shana made your ESA registration process easy to understand. Clear, friendly guidance for emotional support animal letters is always our goal.
Mele was really sweet and comforting to speak to about making my fur baby a support animal. Would 10/10 recommend
By Jacob R.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Jacob! We’re delighted Mele made the ESA registration process easy and reassuring. Providing excellent support for emotional support animal certification is what we do best.
Priscilla was extremely helpful and awesome! She set me up with everything i needed and made sure nothing was missed.
By Crimson L.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Crimson! We’re thrilled Priscilla could help set you up with everything you needed for ESA registration. Ensuring a smooth and complete emotional support animal certification experience is our mission.
Shana was really well informative, she was able to answer all the question I asked, as well give that reassurance. We did go through every step by step and made sure I understood what I was signing up for. Great experience.
By Savs C.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Savs! We’re glad Shana could answer all your questions and guide you through your ESA registration step-by-step. Making emotional support animal letters clear and simple is what we aim for.
