Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was amazing very helpful give my girl a raise!!
By Reyna S.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Reyna! We’re thrilled Priscilla could make your ESA letter process simple and enjoyable. Helping pet owners secure emotional support animal certification is what we love to do.
She was so helpful and was able to answer all my questions. Such a kind person and great at her job!
By Ashley M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Ashley! We’re thrilled to hear our team could answer all your questions and provide helpful guidance during your ESA registration. Making the emotional support animal process easy and reassuring is our priority.
Thank you, PRISCILLA, she was amazing, kind, and listened clearly to my concern, she guided me so well towards my needs, I was very happy. I purchased my kit with no problems I am very grateful for her voice of reason during a slightly stressful time. Thank you so much.
By Dilani D.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Dilani! We’re so happy Priscilla could guide you through the ESA letter process and make it stress-free. Providing clear support for ESA certification is exactly what we aim for.
My representative was so sweet and understanding. She was so soft spoken and asked me questions in a careful manner based on sensitive subjects.
By Tamara S.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Tamara! We’re delighted your representative made the ESA registration process comfortable and supportive. We strive to make emotional support animal certification a smooth experience for everyone.
PRISCILLA really help me understand the process. She set up everything really quickly. She make me feel great!! She made me feel good and she answers all my question and concerns.
By Eva R.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Eva! We’re glad Priscilla could help you understand and complete your ESA registration quickly. Ensuring clients feel confident with emotional support animal letters is our mission.
I had the honors of speaking to Priscilla today for help with getting my letter and she was amazing! Very kind and very helpful
By Eion K.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Eion! We’re thrilled Priscilla could provide such kind and helpful support during your ESA certification process. Making emotional support animal registration stress-free is our top priority.
Shana was absolutely amazing in helping me get my Remi registered! She was so helpful in explaining this new process!
By Amanda C.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Amanda! We’re glad Shana could guide you through registering Remi as an emotional support animal. Clear, supportive ESA registration is always our goal.
I had the luxury of speaking with Shana today, she was such a gem on everything I needed to know for my pet and the process of making him an ESA. Very satisfied with everything and how she treated me. Thank you.
By Shirley F.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Shirley! We’re delighted Shana could provide guidance and support during your ESA registration. Ensuring a smooth emotional support animal certification process is what we strive for.
