Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Melie was super helpful and knowledgeable. Since it was my first time she was very helpful to help me get a better understanding of the whole process
By Tyler B.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Tyler! We’re happy Melie could make your first ESA registration easy and understandable. Providing clear guidance for emotional support animal letters is our priority. Thank you for trusting us!
Was on call with a sweet young lady called Priscilla and she helped provide all the information i needed and was very patient during the call.
By Joyce G.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Joyce! We’re delighted Priscilla could provide the information and support you needed during your ESA letter process. Making emotional support animal certification simple and effective is our goal.
Melie was super supportive. She understood all my needs as far as how my German Shepherd helps me through my everyday needs, whether it be anxiety, loneliness, depression, all the emotions that come from losing a husband, other pets and not having family members close by. Thank you for the support.
By Sandy
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Sandy! We’re thrilled Melie could provide compassionate and helpful support during your ESA registration. EmotionalSupportAnimal.com is here to make the emotional support animal process smooth and reassuring.
Melie was super helpful and informative. She let me know about the process and was able to talk like a normal person without a fake phone personality.
By Katyrya M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Katyrya! We’re glad Melie could guide you through your ESA certification with clear and helpful advice. Making the ESA letter process straightforward is our mission.
Excellent and supportive service!
By Kayla H.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Kayla! We’re delighted to hear our team could provide excellent service for your ESA registration. Supporting clients through emotional support animal certification is what we do best.
Priscilla was very helpful in answering my questions and guiding me through the appointment process, thank you.
By Maia T.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Maia! We’re thrilled Priscilla could make your ESA registration quick and easy. Guiding clients through every step of the emotional support animal process is our priority.
PRISCILLA Was very helpful and understanding and even help me with my portal when it was screwing up when I couldn’t fix the stuff I needed on it like the pictures in the breed. I gave her 10 stars
By Consumer
Response from Emotionalsupportanimal· Dec 4, 2025
Hi there! We’re happy Priscilla could assist you with your ESA registration and technical concerns. Ensuring clients have a seamless ESA certification experience is very important to us.
Terri was great!
By Ryan
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Ryan! We’re glad Terri could make your ESA registration smooth and easy. Providing helpful guidance for emotional support animal letters is our top priority.
