Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Very helpful with my pit bull and connected very well with me
By Joseph S.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Joseph! We’re thrilled our team could connect with you and assist in ESA registration for your pit bull. It’s always our pleasure to help pet owners secure their emotional support animal certification!
My experience with Terry was amazing she was patient and walked me through each part of the process. This has been one of the most successful calls I’ve had with an agency and I really appreciate. I was able to complete the process and have my questions answered within 8 minutes.
By Janyla K.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Janyla! It’s great to hear Terry could walk you through every step of your ESA registration in such a short time. We aim to make emotional support animal certification fast, easy, and stress-free. Thank you for choosing us!
Pricilla and Shana were both extremely helpful with walking me through getting an ESA for the first time!
By Dakota
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Dakota! We’re so glad Priscilla and Shana could assist you with your first ESA registration. Our goal is to make every emotional support animal process clear, simple, and supportive. Thanks for sharing your experience!
Priscilla was so sweet and kind and walked me through all the processes so easily. Would reccomend.
By Madison
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Madison! We’re happy Priscilla could make the ESA registration process easy and stress-free for you. It’s always our priority to provide kind and helpful guidance for every emotional support animal certification. Thank you for trusting us!
My experience was emotional to talk about but having Priscilla on the other end of the phone line was much needed she a great help and a very comforting person I really appreciate all of her help and concern and blessings. “It may not be over night but it will get better” Thankyou for that.
By Dominique
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Dominique! We’re glad Priscilla could provide comfort and support during your ESA registration. EmotionalSupportAnimal.com is committed to helping clients with both the practical and emotional aspects of ESA letters. Thank you for sharing your experience!
Terry McGee such a sweetheart! All of the ladies I’ve talked too were very very helpful!
By Nae.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Nae! We’re thrilled Terry could make your ESA registration experience so pleasant. Providing helpful, friendly support during the emotional support animal process is always our goal. Thanks for sharing!
Priscilla was easy to speak with. I needed that today.
By Amanda C.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Amanda! We’re glad Priscilla could make your ESA registration smooth and easy. Ensuring clients feel heard and supported during the ESA letter process is our top priority. Thank you for your feedback!
The company is unprofessional and failed to uphold appointment I am very disappointed and would like a refund
By Kimberly S.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Kimberly, we’re sorry to hear about your experience. Please reach out to our support team so we can resolve the issue and assist with your ESA certification. Your satisfaction with EmotionalSupportAnimal.com is very important to us.
