Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Shayla was super helpful and fast at getting everything I needed done.
By Ana A.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Ana, We appreciate you taking the time to leave this! Shayla is fantastic at quick, caring support. Thank you for choosing us!
Priscilla made it so easy process only took 15 min great person will be back again
By Rezafps
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Rezafps, We love efficiency — especially when mixed with kindness. Priscilla will be happy to hear she made your day easier. Thanks for your trust!
Terry Mcgee was a great help and very polite and patient!! Thank you for your time and help!
By Erin M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Erin, Thank you so much! Terry will be touched by your kind feedback. We’re happy the process felt smooth and patient-friendly.
Melie, and the people at Emotionalsupportanimal.com, gave me hope in humanity! She was able to walk me through the online process of achieving ESA registration for my dog. I have had a lot of loss lately and challenged with finding a place to live in an area where dogs are hardly ever welcomed. I couldn't bear the thought of losing my dog too. My heart was heavy until I talked to Melie, she gave me hope and peace of mind. Together, she and Keith, solved my dilemma and became my heroes. From the bottom of my heart, thank you!
By Jo-Anne M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Jo-Anne, Your review genuinely moved us. ❤️ We’re so grateful Melie and Keith were able to bring you clarity, hope, and peace during such a difficult season. Your bond with your dog is beautiful, and we’re honored to play even a small role in keeping you together. We’re always here for you.
Had such a wonderful experience with Priscilla this afternoon. She made this process so much easier to breeze through and reassured my worries about my current situation. Wish more people in customer service were like her!
By Margareth B.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Margareth! We’re so happy Priscilla could guide you through your ESA registration and make the process easier. Helping clients feel reassured and confident about their ESA letters is what we strive for. Thanks for choosing EmotionalSupportAnimal.com!
Thank you Pricilla for everything! She was amazing!!
By Melanie DeLa T.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Melanie! We’re thrilled Priscilla could provide the support you needed for your ESA certification. It’s our goal to make emotional support animal registration easy and stress-free. Thank you for sharing your experience!
Working with Terri was amazing and she was very helpful and made everything workout
By Ashlove B.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Ashlove! We’re so glad Terri could help you successfully complete your ESA registration. Our team loves making the emotional support animal process smooth and efficient for all our clients. Thank you for trusting us!
Priscilla was great
By Josiah M.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Josiah! Thank you for your kind words. We’re happy Priscilla could guide you through your ESA letter process and make your experience enjoyable. We appreciate you choosing EmotionalSupportAnimal.com!
