Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
The individual that I spoke with was very knowledgeable and kind. Made the process easy to understand. Truly grateful
By Javontae B.
Response from Emotionalsupportanimal· Dec 31, 2025
Hi Javontae, thank you for taking the time to share your experience. We’re so glad to hear that our team member was knowledgeable, kind, and able to make the process easy to understand. Your gratitude truly means a lot to us, and we appreciate the opportunity to assist you.
Within a short time, I received acknowledgement and phone calls from all appropriate parties necessary to provide me the review and documentation for ESA forms. It was an incredible experience; I was able to go to my apartment complex the next day prepared for conversation and feeling confident in my actions. I could not ask for a better process!
By Anna P.
Response from Emotionalsupportanimal· Dec 31, 2025
Hi Anna, thank you so much for your kind words and thoughtful review. We’re really glad to hear that our team was able to respond quickly and provide the support and documentation you needed. Knowing you felt prepared and confident moving forward means a lot to us. We truly appreciate you taking the time to share your experience, and we’re grateful for the opportunity to help!
The support animal expert(Priscilla) was awesome in assisting me and hit the nail write on the head with what I needed. Thanks to her I now have all my ducks in a row and I’m ready to go.
By Francisco A.
Response from Emotionalsupportanimal· Dec 30, 2025
Thank you so much for your kind words, Francisco! We’re thrilled to hear that Priscilla was able to provide exactly the support you needed and help you feel fully prepared. We truly appreciate you taking the time to share your experience and are glad to know you’re all set and ready to go. Please don’t hesitate to reach out if you need anything moving forward!
Pricilla was amazing and so helpful! She helped explain the process and answer my questions.
By Evyn K.
Response from Emotionalsupportanimal· Dec 30, 2025
Thank you for the great review, Evyn! We’re so glad to hear that Priscilla was amazing and took the time to clearly explain the process and answer all of your questions. We truly appreciate your feedback and are always here if you need any further assistance! Warm regards, EmotionalSupportAnimal.com Team
Priscilla was very kind and sweet. She explained the whole process very well for me. I've never signed up to get an ESA so she helped make the process easier to understand!
By Jadyn R.
Response from Emotionalsupportanimal· Dec 23, 2025
Thank you so much for your kind words, Jadyn! We’re thrilled to hear that Priscilla was able to walk you through the process and make everything easy to understand—especially for your first time signing up for an ESA. We truly appreciate you taking the time to share your experience and are always here if you need anything moving forward!
Melie M was very kind and helpful. I have extreme social anxiety and she was patient and attentive when it came to my questions.
By Mary B.
Response from Emotionalsupportanimal· Dec 22, 2025
Thank you for sharing your experience with us. We are glad to hear that Melie M was kind, patient, and attentive in assisting you. We truly appreciate your feedback and will be sure to share your kind words with her.
Shanna (apologize if I misspelled) was so helpful during the process. Answered all of my questions and made me feel better prior to my upcoming travel
By Ashley R.
Response from Emotionalsupportanimal· Dec 18, 2025
Hi Ashley, Thank you so much for your kind words! We’re glad Shanna was able to answer all your questions and help put you at ease before your upcoming travel. We appreciate you taking the time to share your experience. Warmly, The ESA Team
Shana was super kind and helpful!
By Destinee
Response from Emotionalsupportanimal· Dec 18, 2025
Thank you for your kind words! We’re happy to hear that Shana was super kind and helpful. We’ll be sure to share your feedback with her, and we truly appreciate you taking the time to leave a review.
