Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
I had Shana as my helper and she was so sweet and easy to talk to and made sure we went over everything and I had no questions and she was super helpful and respectful
By Sage W.
Response from Emotionalsupportanimal· Feb 11, 2026
Thank you so much for your kind words! It’s wonderful to hear that Shana was sweet, easy to talk to, and made sure everything was clearly explained. Providing helpful and respectful support is always the goal, and your feedback truly means a lot.
Very nice and kind and very professional
By tiffany M.
Response from Emotionalsupportanimal· Feb 9, 2026
Thank you for taking the time to share your feedback. Your kind remarks regarding professionalism and courtesy are sincerely appreciated.
Priscilla was wonderful.
By Tina S.
Response from Emotionalsupportanimal· Feb 9, 2026
Thank you so much, Tina! 💛 We’re thrilled to hear Priscilla was wonderful—she truly cares about making every experience a positive one. We’ll be sure to share your kind words with her! With gratitude, The EmotionalSupportAnimal.com Team 🐾
Shana was extremely helpful for me and my husband with getting the appointment set and walking us through everything we needed in this process. Really appreciate all her help
By Leanna M.
Response from Emotionalsupportanimal· Feb 8, 2026
Hi Leanna, Thank you so much for your kind words! We’re so glad Shana was able to guide you and your husband through everything and make the process easier. We’ll be sure to share this with her. Warmly, The EmotionalSupportAnimal.com Team 🐾
Priscilla was very helpful and made everything super easy and friendly. They went above and beyond to explain everything as well.
By Jacob B.
Response from Emotionalsupportanimal· Feb 7, 2026
Thank you so much for your kind words! We’re happy to hear Priscilla made the experience easy and friendly and took the time to explain everything. We truly appreciate your feedback!
Pricilla is so amazing and helpful, makes sure we understand everything!
By Danika W.
Response from Emotionalsupportanimal· Feb 6, 2026
Hi Danika, Thank you so much for your kind words! We’re so glad to hear Priscilla was amazing and made sure everything was clear and easy to understand. We’ll be sure to share this with her! Warmly, The EmotionalSupportAnimal.com Team 🐾
Shana was so extremely nice and helpful!
By Jessica V.
Response from Emotionalsupportanimal· Feb 6, 2026
Hi Jessica, Thank you so much for your sweet words! We’re so happy to hear Shana was kind and helpful—she truly cares, and we’ll be sure to share this with her. Warmly, The EmotionalSupportAnimal.com Team 🐾
Shayna was sweet and very informative, she truly helped me out and gave me the best experience, 10/10 recommend!
By Shylyn L.
Response from Emotionalsupportanimal· Feb 4, 2026
Thank you so much for the kind words! 😊 We’re thrilled to hear that Shayna made your experience such a positive one. She truly loves helping others, and your 10/10 recommendation means a lot to us. We appreciate your support and look forward to seeing you again!
