Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Brittany was very nice and helpful
By Abbigale S.
Response from Emotionalsupportanimal· Apr 2, 2026
Thank you so much for your kind words! We’re glad to hear Brittany was able to provide such a helpful and positive experience. We’ll be sure to pass along your feedback to her—she’ll really appreciate it! 😊
Brittany Hanes was very compassionate and quick to help!
By Selah B.
Response from Emotionalsupportanimal· Apr 1, 2026
Thank you so much for your kind words! We're thrilled to hear that Brittany was able to provide compassionate and prompt support. We'll be sure to share your feedback with her—it will mean a lot. We truly appreciate you taking the time to share your experience!
Brittany is very outgoing, friendly and know what she is talking about. She helped me through the whole application and is very pleasant to talk to.
By Roz D.
Response from Emotionalsupportanimal· Apr 1, 2026
Hi Roz, Thank you so much for your kind feedback! We’re so happy to hear that Brittany was outgoing, friendly, and knowledgeable while guiding you through the application process. It’s wonderful to know she made the experience smooth and pleasant for you. We truly appreciate you taking the time to share your experience and will be sure to pass along your kind words to Brittany! Warmly, The EmotionalSupportAnimal.com Team
She was great very helpful
By Dennis G.
Response from Emotionalsupportanimal· Apr 1, 2026
Hi Dennis, Thank you for your kind review! We’re so glad to hear you had a great experience and found the support helpful. We truly appreciate you taking the time to share your feedback! Warmly, The EmotionalSupportAnimal.com Team
Prisclla helped so much with process, explained everything so easily and just made us so clear and i can’t wait to join the ESA community with my loving little fur baby
By Dani P.
Response from Emotionalsupportanimal· Apr 1, 2026
Thank you so much for your kind words! We're thrilled to hear that Priscilla made the process smooth and easy to understand for you, that’s exactly the experience we strive to provide at EmotionalSupportAnimal.com. It means a lot to know you felt confident every step of the way. We’re so excited to welcome you and your fur baby to the ESA community!
Shania was super wonderful! She made the process super easy, and was a great help.
By Kelsey Jo D.
Response from Emotionalsupportanimal· Mar 30, 2026
Thank you so much, Kelsey! We’re so glad Shania made the process easy and was such a great help. We truly appreciate your kind words! – The EmotionalSupportAnimal.com Team 🐾💙
Shana was very nice and friendly.
By Anabella M.
Response from Emotionalsupportanimal· Mar 30, 2026
Thank you for sharing your experience! We’re so glad to hear that Shana was nice and friendly—she truly enjoys helping our customers every step of the way. We appreciate your feedback!
Spoke with Shana she was AMAZING! She walked us through everything so simply and we were set in less than 30 mins. She was very helpful and insightful. We’re so excited
By Reese
Response from Emotionalsupportanimal· Mar 30, 2026
Thank you so much for your kind words! We’re thrilled to hear that Shana made the process smooth and easy for you—she truly cares about helping every customer feel confident and supported. We’ll be sure to pass along your feedback to her 😊 We’re excited for you too and are always here if you need anything along the way!
