Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Brittany was wonderful to work with !she helped so much !!
By Deabrenna
Response from Emotionalsupportanimal· Apr 3, 2026
Thank you so much for your kind words! 😊 We're thrilled to hear Brittany was able to help and make your experience a great one. We'll be sure to pass along your feedback—she’ll really appreciate it!
Ms. Melicia was an awesome representative. She was polite, insightful, and answered all of my questions. Ms. Melicia made registering my fur son as an ESA a smooth process. I thoroughly enjoyed her customer service!
By Michael and Ashley J.
Response from Emotionalsupportanimal· Apr 3, 2026
Thank you so much for your thoughtful review! 😊 We're delighted to hear that Ms. Melicia provided such polite, insightful, and helpful service. It’s wonderful to know she made the process smooth for you and your fur son. We truly appreciate your kind words and will be sure to share them with her!
Britney was great! Made the process simple for me, and was understanding of exactly what I needed!
By Chase A.
Response from Emotionalsupportanimal· Apr 3, 2026
Thank you so much for your kind words! We’re very happy to hear that Britney made the process simple and truly understood your needs. She takes great pride in providing attentive and personalized service, and your feedback means a lot. We’ll be sure to pass this along to her, thanks again for sharing your experience with EmotionalSupportAnimal.com!
Shana was very nice and helpful in creating my account, making the process easy and stress free.
By Joel K.
Response from Emotionalsupportanimal· Apr 3, 2026
Hi Joel, Thank you for your kind review! We’re so glad to hear that Shana provided excellent customer service and made the process easy and stress-free for you. We truly appreciate you taking the time to share your experience and will be sure to pass along your kind words to Shana! Warmly, The EmotionalSupportAnimal.com Team
Priscilla was a very kind lady and help me figure everything out and go through everything with ease and I really appreciate her for helping me out
By Makayla B.
Response from Emotionalsupportanimal· Apr 3, 2026
Hi Makayla, Thank you so much for your kind words! We’re so glad to hear that Priscilla was able to guide you through everything with ease and provide the support you needed. We truly appreciate you taking the time to share your experience and will be sure to pass along your gratitude to her! Warmly, The EmotionalSupportAnimal.com Team
Shayna was very helpful in guiding us through the whole process of getting our pup sign up and secured as an emotional support dog, we are truly grateful to have been given this opportunity as he means so much to us.
By Lauren B.
Response from Emotionalsupportanimal· Apr 2, 2026
Thank you so much for your thoughtful review! We’re delighted to hear that Shayna was able to guide you through the entire process and make everything feel smooth and clear. It means a lot to us to be part of something so important, helping you get your pup secured as an emotional support dog. We truly appreciate your trust and are grateful to have been part of this journey with you at EmotionalSupportAnimal.com!
I have to say everyone I've spoke with today too get my babies ESP have been most helpful.. Didn't rush me.. explained everything on detail! Couldn't be more happy!!
By Hollie
Response from Emotionalsupportanimal· Apr 2, 2026
Thank you so much for your wonderful feedback! We’re so glad to hear that your experience was a positive one and that our team took the time to thoroughly explain everything without making you feel rushed. That’s exactly the kind of care we strive to provide at EmotionalSupportAnimal.com. We’re thrilled you’re so happy, and we truly appreciate you trusting us to help with your babies’ ESP!
I spoke with Britney. She was so kind and bright. She was easy to work with and very encouraging.
By Kyli N.
Response from Emotionalsupportanimal· Apr 2, 2026
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Britney. She truly cares about making every interaction supportive and uplifting, and we’re glad that came through. We’ll be sure to share your feedback with her, it will mean a lot with us at EmotionalSupportAnimal.com!
