Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
PRISCILLA Was great and quick.
By Destiny H.
Response from Emotionalsupportanimal· Apr 10, 2026
Thank you for your feedback! We’re so glad to hear that Priscilla provided you with great and efficient service. We’ll be sure to share your kind words with her, she’ll truly appreciate it. Thanks again for taking the time to leave a review for EmotionalSupportAnimal.com!
Extremely well explained and very patient with me. Walked me through everything I needed. 10/10!
By Lance N.
Response from Emotionalsupportanimal· Apr 9, 2026
Thank you so much for your incredibly kind words, Lance. We’re truly grateful you took the time to share your experience. It means a lot to know you felt supported, and that everything was explained clearly and patiently—helping guide you every step of the way is exactly what we strive for. Your 10/10 truly made our day! With heartfelt thanks, — The EmotionalSupportAnimal.com Team 🐾
was very nice and answered all the questions i had! -PRISCILLA
By haylee L.
Response from Emotionalsupportanimal· Apr 9, 2026
Thank you so much ! We’re so glad to hear you had a great experience with Priscilla. Providing clear answers and friendly service is exactly what we strive for, and it’s wonderful to know we delivered. If you ever have more questions, we’re always here to help at EmotionalSupportAnimal.com!
Brittany was very nice, sweet and understanding to what was going on and gave me really good options on what to do when I get a dog.
By Emilianna L.
Response from Emotionalsupportanimal· Apr 8, 2026
Thank you so much for your kind words, Emilianna! We’re so happy to hear that Brittany was kind, understanding, and able to guide you with helpful options as you prepare to get a dog. We’ll be sure to share your feedback with her—it will mean a lot! Thanks again for choosing us. Warmly, EmotionalSupportAnimal.com
Brittany did a very god job explaning and breaking everything down for me, she was super helpful every step of the way.
By Brianna Y.
Response from Emotionalsupportanimal· Apr 8, 2026
Thank you so much for your kind words, Brianna! We’re so glad to hear that Brittany was able to clearly explain everything and support you every step of the way. We’ll be sure to share your feedback with her—it will mean a lot! Thanks again for choosing us. Warmly, EmotionalSupportAnimal.com
Customer service was great she provided information describing exactly what I wanted to know did not beat around the bush on anything gave me the support and knowledge I needed fast and easy !
By yomarilis D.
Response from Emotionalsupportanimal· Apr 8, 2026
Thank you so much for the 5 stars, Yomarilis! We’re thrilled to hear you had such a straightforward and helpful experience. Providing clear, honest information and quick support is exactly what we aim for, so your feedback means a lot. Thanks again for choosing us! Warmly, EmotionalSupportAnimal.com
brittany was very nice
By MM
Response from Emotionalsupportanimal· Apr 8, 2026
Thank you so much for your kind words! We’re glad Brittany provided you with such a positive experience.
Shana Hoercher was very helpful, careful, and easy to talk to about all information and details about program. Highly recommended for service advise.
By Mike K.
Response from Emotionalsupportanimal· Apr 6, 2026
Thank you for your kind words! We're so glad to hear that Shana was helpful, thorough, and easy to talk to throughout your experience. Providing clear information and making the process comfortable is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future at EmotionalSupportAnimal.com!
