Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Great talking too the person. She helped out answered any questions without hesitation.
By Tyson S.
Response from Emotionalsupportanimal· May 23, 2026
Thank you for your review, Tyson! We’re so glad to hear you had a great experience and felt supported throughout the process. It’s wonderful to know all of your questions were answered with care and without hesitation. We truly appreciate your kind feedback! Warm regards, The EmotionalSupportAnimal.com Team
Brittany Hanes was a pleasure to work with, she made the process so easy!
By Paige T.
Response from Emotionalsupportanimal· May 23, 2026
Thank you for your kind words, Paige! We’re so happy to hear Brittany made the process easy and was such a pleasure to work with. We truly appreciate you taking the time to share your experience! Warmly, The EmotionalSupportAnimal.com Team
⭐⭐⭐⭐⭐ Priscilla Nagessar was absolutely amazing throughout the entire process. She was professional, compassionate, knowledgeable, and always quick to respond to my questions and concerns. She made everything simple and stress-free while helping me with my ESA needs. I truly felt supported and cared for every step of the way. I highly recommend Priscilla to anyone looking for someone dependable, understanding, and efficient. Thank you again for your outstanding service!
By Leighanna S.
Response from Emotionalsupportanimal· May 23, 2026
Thank you so much for your thoughtful review, Leighanna! We’re thrilled to hear that Priscilla made the process feel simple, supportive, and stress-free for you. Your kind words about her compassion, professionalism, and dedication truly mean so much. We’re grateful you chose us to assist with your ESA needs and appreciate your recommendation! Warm regards, The EmotionalSupportAnimal.com Team
Brittany was extremely compassionate during our consultation. She came across like she really cared and wanted to offer everything that she could to make sure that I was able to keep my fur babies and feel safe in my home and with my anxiety.
By Seneca S.
Response from Emotionalsupportanimal· May 23, 2026
Thank you so much for sharing your experience, Seneca. We’re truly grateful for your kind words about Brittany. Compassion and care are so important to us, and we’re so glad she was able to help you feel supported, safe, and understood during the process. Thank you for trusting us to assist you and your fur babies! Warmly, The EmotionalSupportAnimal.com Team
Britney was amazing. Helped me set everything up for my new furbaby. So thank you and we appreciate it!
By Hilary T.
Response from Emotionalsupportanimal· May 23, 2026
Thank you so much for your kind words, Hilary! We’re so happy to hear Britney was able to help make the process smooth for you and your new furbaby. We truly appreciate you taking the time to share your experience and are grateful to have been part of this exciting journey with you both! Warmly, The EmotionalSupportAnimal.com Team
Brittany Hanes was very nice and lead me threw the process very easy
By Anthony D.
Response from Emotionalsupportanimal· May 22, 2026
Thank you so much for your kind words! We're so happy to hear Brittany Hanes made the process easy and enjoyable for you. We truly appreciate your feedback and are glad Brittany was able to provide such great service!
Brittany Hanes called me shortly after answer the questions about my pet. She was super helpfully, personal and professional answering all my question with detailed information. I left the call knowing everything I needed and felt very prepared to move forward with their service.
By Kade Q.
Response from Emotionalsupportanimal· May 22, 2026
Thank you so much for your thoughtful review! We’re thrilled to hear Brittany Hanes reached out quickly and provided such helpful, personal, and professional support. Making sure our clients feel informed and confident moving forward is very important to us, and we’re so glad Brittany was able to answer all your questions in detail. We truly appreciate you taking the time to share your experience!
Brittany Hanes was very sincere and informative.
By Gary S.
Response from Emotionalsupportanimal· May 22, 2026
Thank you for your kind feedback! We’re so glad to hear Brittany Hanes was sincere and informative throughout your experience. We truly appreciate you taking the time to share your thoughts and are happy Brittany was able to assist you!
